Published on October 3, 2008
E-commerce : E-commerce By-Neerav Sharma What is e-commerce? : What is e-commerce? eCommerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer network. Examples : Examples ATM (only one watchman can handle the business). Selling physical goods using websites e.g. flowers, cards, magazines, shoes, electronic items. Reserving a hotel room over the Internet. A manufacturing plant orders electronic components from another plant within the company using the company's intranet. eBusiness Processes : eBusiness Processes Types of e-commerce : Types of e-commerce B2B (Business-to-Business) Companies doing business with each other such as manufacturers selling to distributors and wholesalers selling to retailers. Pricing is based on quantity of order and is often negotiable. Slide 6: C2B (Consumer-to-Business) A consumer posts his project with a set budget online and within hours companies review the consumer's requirements and bid on the project. The consumer reviews the bids and selects the company that will complete the project. Elance empowers consumers around the world by providing the meeting ground and platform for such transactions. Slide 7: C2C (Consumer-to-Consumer) There are many sites offering free classifieds, auctions, and forums where individuals can buy and sell thanks to online payment systems like PayPal where people can send and receive money online with ease. eBay's auction service is a great example of where person-to-person transactions take place everyday since 1995. Slide 8: B2C (Business-to-Consumer) Businesses selling to the general public typically through catalogs utilizing shopping cart software. By dollar volume, B2B takes the prize, however B2C is really what the average Joe has in mind with regards to ecommerce as a whole.Having a hard time finding a book? Need to purchase a custom, high-end computer system? How about a first class, all-inclusive trip to a tropical island? With the advent ecommerce, all three things can be purchased literally in minutes without human interaction. Oh how far we've come! Figure : B2C and B2B Internet Commerce in the U.S. (Source: Forrester Research) : Figure : B2C and B2B Internet Commerce in the U.S. (Source: Forrester Research) Factfile : Factfile 1990: Tim Berners-Lee writes the first web browser, Worldwide Web, using a NeXT computer. 1994: Pizza Hut offers pizza ordering on its Web page. The first online bank opens. Attempts to offer flower delivery and magazine subscriptions online . 1995: Jeff Bezos launches amazon.com and the first commercial-free 24 hour, eBay is founded. 1998: Electronic postal stamps can be purchased from the Web. 2008: E-commerce sales projected to reach $204 billion, an increase of 17 percent over 2007. e-commerce in India : e-commerce in India Business applications : Business applications E-mail and messaging Documents, spreadsheets, database Accounting and finance systems Orders and shipment information Enterprise and client information reporting Domestic and international payment systems Newsgroup On-line Shopping Messaging Conferencing Importance of e-commerce : Importance of e-commerce Decrease in cost of ordering and supply. Better contact between customer and supplier. Exploration of new markets (rural customers can buy global brands). Easy to use and customer friendly.