Non-verbal Communication

Information about Non-verbal Communication

Published on March 18, 2012

Author: imprintcenter

Source: authorstream.com

Content

Non Verbal Communication: Non Verbal Communication Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] Non-verbal communication: Non-verbal communication Introduction to non-verbal communication Comparing verbal and non-verbal communication The universal use of non-verbal communication Non-verbal codes Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] Introduction to Non- Verbal Communication: Introduction to Non- Verbal Communication in communication with others only 30 % of the communication is verbal, 70 % is non-verbal non-verbal communication involves gestures, facial expressions, eye contact … our non-verbal behaviour is mostly subconscious Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] Comparing verbal and non-verbal communication: Comparing verbal and non-verbal communication both are symbolic, communicate meaning and are patterned all societies have different non-verbal languages the non-verbal communication is more than just body language; the use of time and personal space, our voice etc. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] Comparing verbal and non-verbal communication: Comparing verbal and non-verbal communication non-verbal communication is learnt through relations with others non-verbal behaviours can reinforce, substitute for or contradict verbal behaviour we often trust our non-verbal behaviour to reveal our true feelings Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] The universal use of non-verbal communication: The universal use of non-verbal communication there is some universality in non-verbal communication, especially in facial expressions six basic emotions are communicated by facial expressions in much the same way in most societies: happiness, sadness, disgust, fear, anger and surprise but what causes the non-verbal behaviours can vary there are also variations in the rules for non-verbal behaviour Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] Non-verbal codes: Non-verbal codes PROXEMICS how people use personal space; to keep someone at the right distance contact cultures and non-contact cultures KINESIC BEHAVIOUR body posture, hand gestures, facial expressions and eye contact CHRONEMICS the use of time M-time ( Monochronic ) and P-time ( Polychronic ) Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] Non-verbal codes: Non-verbal codes SILENCE the use of silence in conversations HAPTICS the use of touching high-touch cultures and low-touch cultures VOCAL CUES rate, pitch, loudness, articulation, tone, accent, pronunciation etc. ARTEFACTS things, objects, decorations etc. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] Conclusion: Conclusion misunderstandings can be avoided if we are aware of and understand our cultural differences non-verbal communication changes also constantly Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected] And always remember:: And always remember: the more we know of other cultures, the greater the possibility is of a successful communication! Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: [email protected]

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