adobe satyam customer preso v5

Information about adobe satyam customer preso v5

Published on September 29, 2007

Author: Christian

Source: authorstream.com

Content

Intelligent Statements …statements that do more…:  Intelligent Statements …statements that do more… A Banking & Financial Services solution Agenda:  Agenda About Satyam The Satyam Adobe partnership The Problem Statement = The (E) Statement Problem The Intelligent Statements Solution The Solution at Work Demo/ Walkthrough About Satyam:  About Satyam Billion Dollar, Global IT Services provider Presence in 45 countries, over 20000 professionals Over 350 Customers, Include 6 of Fortune Global10 and 109 of Fortune 500 Revenue CAGR of 61.35% from FY 1997 to 2004 SEI-CMM Level 5 since March, 1999 www.satyam.com The Satyam Adobe Partnership:  The Satyam Adobe Partnership Amongst the top 5 Global partners of Adobe Focus on the Adobe Intelligent Document Platform (IDP) Joint ‘Solutions’ creation and GTM, driven at the highest levels Services on the IDP: Consulting End-to-end product implementation Migration (paper to e-forms, forms conversion, workflow platform) The Problem Statement: The (E) Statement Problem:  The Problem Statement: The (E) Statement Problem Statements are a periodic channel for informing customers of their transaction/ activity Most statements today are ‘dumb’ – i.e. contain static information on customer activity There has been a constant effort from banks to wean customers away from paper statements to electronic statements due to obvious operating efficiency gains There have also thoughts to adopt a ‘stick’ approach through pricing paper statements Customers however are yet to identify value/ benefit in adopting E Statements eStatement Adoption - The current state :  eStatement Adoption - The current state Adoption of eStatements has increased 26% of online households now receive one or more eStatements from financial providers ** Good News + Bad News Good News The adoption has tripled over the last 1 year Bad News 74% of the households that are yet to adopt Over 90% still receive paper statements Concern regarding the security of customer data Customers unable to appreciate the benefits of eStatements **Source: Forrester Report What we are going to talk about today…:  What we are going to talk about today… A different kind of an E Statement E Statements that can capture customer feedback/ requests, disputes without the user having to call the call centre or visit a web site E Statements that can embed business logic, finance calculators etc. for cross selling the bank’s other products E Statements that are secure – as much as there is E Statements that can dynamically change based on the transactions contained. Allowing Targeted offers/ promotions against transactions: Cross selling & Up Selling Targeted advertising Intelligent Statements Driving up adoption Increasing profitability & net new business Improving Customer Satisfaction The Intelligent Statement:  The Intelligent Statement The same old pdf but… Interactive – 2 Way Communication The Intelligent Statement:  The Intelligent Statement 2. Allows a customer to do more: Embedded business logic/ calculators etc. Offline working The Intelligent Statement:  The Intelligent Statement 3. Is Secure Adobe Document Security – The best there is Digital Certificate for Anti- Phishing 128 bit encryption of data transaction Password protection for opening Policy based protection: Optional Password validation with server every time the statement is opened The Intelligent Statement:  The Intelligent Statement 4. …and of course is intelligent Look & Feel/ advertising in the statement can change based on transactions in the statement How you benefit:  How you benefit Greater e statement adoption and concomitant cost savings Reduced call centre loads Net new revenue through up-selling/ cross selling products through the interactive statement Targeted advertising/ messaging & communications – additional revenue source Intelligent Statements solution at work:  Intelligent Statements solution at work Core Technologies:  Core Technologies Adobe Intelligent Document Platform Intelligent & Interactive PDF Industry strength security: Policy based protection Access through the ubiquitous Adobe reader Enterprise Output Management System Tested at active volumes of 6000 GB of stored data Search performance of < 5 seconds on 240 million statements Extending the solution for additional benefits:  Extending the solution for additional benefits Intelligent Mailers, Alerts, Anything… Automated workflows Rules-and-roles based processing reduces backlogs and delays Thank You:  Thank You

Related presentations


Other presentations created by Christian

Email Security
07. 10. 2007
0 views

Email Security

Marui
09. 10. 2007
0 views

Marui

qw6p15500g20r7m
10. 10. 2007
0 views

qw6p15500g20r7m

Russia Country Presentation
11. 10. 2007
0 views

Russia Country Presentation

Lequeux
12. 10. 2007
0 views

Lequeux

Daisuke Hiratsuka
12. 10. 2007
0 views

Daisuke Hiratsuka

Introduction 1
15. 10. 2007
0 views

Introduction 1

vollhardt
15. 10. 2007
0 views

vollhardt

Vodovatov
27. 09. 2007
0 views

Vodovatov

sample lecture
16. 10. 2007
0 views

sample lecture

hinduism
04. 12. 2007
0 views

hinduism

WNV and equines slides
21. 10. 2007
0 views

WNV and equines slides

addis Abeba
23. 10. 2007
0 views

addis Abeba

mexico 2006 Kadri
24. 10. 2007
0 views

mexico 2006 Kadri

Google AdWords Intro
16. 11. 2007
0 views

Google AdWords Intro

Graft Healing and Return to Play
19. 11. 2007
0 views

Graft Healing and Return to Play

Drama Methods And Education
23. 11. 2007
0 views

Drama Methods And Education

M Kar S Taban CMTEA2005
26. 11. 2007
0 views

M Kar S Taban CMTEA2005

fertility
03. 01. 2008
0 views

fertility

Ch26
13. 10. 2007
0 views

Ch26

BNJ UAI 20030808
29. 10. 2007
0 views

BNJ UAI 20030808

MVA
02. 11. 2007
0 views

MVA

ftl
12. 10. 2007
0 views

ftl

Cause Effect
20. 02. 2008
0 views

Cause Effect

functfam
24. 02. 2008
0 views

functfam

RegionalHazeConsulta tion081407
03. 10. 2007
0 views

RegionalHazeConsulta tion081407

78097 55
02. 10. 2007
0 views

78097 55

vitamin and mineral
04. 03. 2008
0 views

vitamin and mineral

Garfield Engaging At Risk
10. 03. 2008
0 views

Garfield Engaging At Risk

ESA DAvanzo NEON Education1
03. 01. 2008
0 views

ESA DAvanzo NEON Education1

metaphor creativity
18. 03. 2008
0 views

metaphor creativity

The USA
10. 04. 2008
0 views

The USA

551 CH15Lecture
13. 04. 2008
0 views

551 CH15Lecture

235 Reallocation
14. 04. 2008
0 views

235 Reallocation

FuturePriceProposal
16. 04. 2008
0 views

FuturePriceProposal

HBPM presentation QCC
17. 04. 2008
0 views

HBPM presentation QCC

Keynes
18. 04. 2008
0 views

Keynes

71170 pp7
22. 04. 2008
0 views

71170 pp7

VisitBelgium
16. 03. 2008
0 views

VisitBelgium

nts present 2007 english
01. 10. 2007
0 views

nts present 2007 english

SanjivShah
28. 04. 2008
0 views

SanjivShah

hou
24. 02. 2008
0 views

hou

harris 43
07. 05. 2008
0 views

harris 43

Gosbeelides
02. 05. 2008
0 views

Gosbeelides

Hellen Gill
02. 05. 2008
0 views

Hellen Gill

keys
10. 10. 2007
0 views

keys

slac tour 2006
15. 10. 2007
0 views

slac tour 2006

Reg8reportAtlanta
17. 10. 2007
0 views

Reg8reportAtlanta

ppp estrategia fundacion arias
22. 10. 2007
0 views

ppp estrategia fundacion arias

IHY Turkey poster
23. 11. 2007
0 views

IHY Turkey poster

BTW2007 web
15. 10. 2007
0 views

BTW2007 web

castro situacion CR
22. 10. 2007
0 views

castro situacion CR

17th Lecture
10. 10. 2007
0 views

17th Lecture

Guy
23. 10. 2007
0 views

Guy

17661
25. 10. 2007
0 views

17661

D301 Patel
29. 10. 2007
0 views

D301 Patel

Insolvency Presentation
19. 10. 2007
0 views

Insolvency Presentation

ARIntro
23. 10. 2007
0 views

ARIntro

tillman
12. 03. 2008
0 views

tillman

RTV 350 Ch5
08. 10. 2007
0 views

RTV 350 Ch5

Franco cavallo
15. 10. 2007
0 views

Franco cavallo

12 1 5
24. 03. 2008
0 views

12 1 5