Aria Telecom Features What You Want in Your Organization

Information about Aria Telecom Features What You Want in Your Organization

Published on July 21, 2014

Author: chandanaria

Source: authorstream.com

Content

Aria Telecom Solutions Pvt. Ltd.: Aria Telecom Solutions Pvt. Ltd. A Leading Call Center Solutions Provider of India: A Leading Call Center Solutions Provider of India http://www.ariatelecom.net/ Contact Center Solutions: Interactive Voice Response System Telephone Voice Recording System PC Based Voice Logger Embedded Voice Logger Predictive Dialer/Outbound Dialer Auto Alert System Call Center Telephone Headsets GSM VoIP Gateways GSM FCT Automatic Call Distributor Conference Bridge Solutions Contact Center Solutions Interactive Voice Response System: Configure A Personalized IVR Message Use Pre-Recorded IVR Messages Collect Information About Callers Automate Customer Support Prioritize Calls Based On Value Route Caller To The Right Agent Thrive With High Call Volumes Improve Company’s Image Interactive Voice Response System Telephone Voice Recording System: PC Based Voice Logger Embedded Voice Logger Telephone Voice Recording System PC Based Voice Logger System: MS Windows Based Parallel Connectivity SMDR Integration Support Incoming/Outgoing/DID No GSM Compression Open Source My SQL Data Base Searching Dealing number Automatic FTP Backup Web Monitoring & Search Option 30/60 Port in Single Card PCI Express Card System Health Alerts on Email PC Based Voice Logger System Embedded Voice Logger System: Stand-Alone Device Recording With Preinstalled Software Parallel Taping Through High-Impedance Interface Recording Both The Voice And Calling Monitoring Call Detailed Record & Voice Recording Web Device Maintenance Recording Management Call Detailed Recording & Analysis Operating Log Embedded Voice Logger System Outbound Dialer: Predictive Dialer Progressive Dialer Preview Dialer Outbound Dialer Predictive/Progressive/Preview Dialer: Handle Analog/Digital Telephone Connections Import Phone Numbers from Different Source Leave Pre-Recorded Messages Remove Numbers from Phone Number Lists Automatic Call Distribution Capabilities Voice Recording Capabilities Customer Relationship Management (CRM) Integration Computer Telephony Integration (CTI) Supervision Command & Control Capabilities Predictive/Progressive/Preview Dialer Auto Alert System: Send Alert via SMS/Email/Voice Call etc Contacts & Important Information can be Saved in CRM Send Pre-defined & Customized Messages to Clients Used for Reminders, Appointments etc Auto Alert System Call Center Telephone Headsets: Comfortable & Durable Headset for SoHo , VoIP, IP-Phone Light Weight & IP Telephony Sound Quality Over-The-Head Wearing Style, Binaural Versions Comfortable, Adjustable Metal Headband Speaker & Headband Connection Rotate 360 Degree Noise-Cancelling Microphone ,Bendable Mic Arm 330°Swivel Call Center Telephone Headsets GSM VoIP Gateway: Support G729a/b/e,G723.1,G.711 A/U law EBO(Aria Bandwidth Optimization) Proxy Encryption Solution for IP Block Support SIM Bank VPN(PPTP) ERMS(Aria Remote Management System) Port Inter-Calling Fake RingBack Call Duration Limitation for SIM Card/Single Dial Plan/Prefix Inward Translation/Intelligent Routing GSM VoIP Gateway GSM FCT: Dual Band GSM 900, 1800 Operating Voltage: 12V DC 2 Nos. RJ 11 JACK Compact Plastic Cabinet 5 DB Antennas Support All Operators Easy Insert SIM Compatible with All PBX Support CLI GSM FCT Automatic Call Distributor: Priority Call Call Reports Recording Call Music on Hold Let’s Agent to respond Multiple Lines Off Site Abilities Call Monitoring Instant Messaging between Agents Custom Hold Messages Advanced Call Routing Choices Automatic Call Distributor Conference Bridge Solutions: Os-Linux Centos Incredible Range of 4-240 Party Conference Initiate Conference with Admin Access Cross-Compatibility for PBX & Direct Co Lines Schedule with An Auto Dialer Recording & Keeping Logs Join or Un-Join Any Party with Admin Access Fully Compatible with VoIP & TDM Connectivity Option for GSM MIS Reporting Option Conference Bridge Solutions Contact Us: Aria Telecom Solutions (P) Limited Corporate Office: CS 40, 3rd Floor, Ansal Plaza, Sec - 1, Vaishali , Ghaziabad (UP) – 201010 Call On: +91-120-4763960, +91-11-64610205 Mail To: [email protected] Contact Us

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