cetraining1

Information about cetraining1

Published on October 16, 2007

Author: Reva

Source: authorstream.com

Content

CHINA EASTERN:  CHINA EASTERN a world class airline CHINA EASTERN:  CHINA EASTERN Introduction to CEA Route Network (China and Beyond) Shanghai A Superior Kind of Service CHINA EASTERN:  CHINA EASTERN Introduction to CEA History Passengers Fleet INTRODUCTION TO CEA:  INTRODUCTION TO CEA History CAAC reorganised in 1988, forming 6 major airlines Rapid expansion of traffic from 1989 to 1997 with tens of local carriers founded After M & A, three major airlines established, China Airlines Group, Southern Airlines Group and Eastern Airlines Group INTRODUCTION TO CEA:  INTRODUCTION TO CEA History (continued) CEA listed on HKSE and NYSE in 1997 1999 acquired China General Airlines 2001 acquired Great Wall Airlines 2004 commenced LHR-PVG operation INTRODUCTION TO CEA:  INTRODUCTION TO CEA Passengers China ranked 23rd by IATA for passenger traffic in 1978 By 2003, ranking increased to 5th in world Anticipation for growth rate of +10% between 2005 and 2010, double the global rate CEA passengers have increased by nearly 100% since 1999 to an estimated 15.5 million in 2004 INTRODUCTION TO CEA:  INTRODUCTION TO CEA The Fleet CEA Operate over 100 aircraft, estimated to be 171 by the end of 2005 and around 250 by 2010 The passenger jets have an average age of 4.3 years per unit The fleet consists of new age Airbus and Boeing equipment 20 brand new Airbus A330 will be introduced from 2006 The LHR-PVG service is operated by A340-600 and A340 300 types ROUTE NETWORK CHINA & BEYOND:  ROUTE NETWORK CHINA & BEYOND China SE Asia, Korea and Japan Australia CHINA & BEYOND:  CHINA & BEYOND China 130 Cities served across China, including : - 13 round trips daily between Shanghai SHA (Hongqiao) and Beijing, plus services ex PVG 14 round-trips daily between Shanghai PVG (Pudong) and Hong Kong 7 round trips daily from Shanghai SHA to Guangzhou, Kunming and Shenzhen CHINA & BEYOND:  CHINA & BEYOND SE Asia, Korea and Japan International flights operated to BKK, DEL, KUL, HKT and SIN from Pudong 5 Korean cities served ex Shanghai China Eastern also fly from PVG to 15 Japanese cities CHINA & BEYOND:  CHINA & BEYOND Australia Connecting services to Sydney operate via Shanghai PVG. Flights arrive in Pudong at 1625 and depart at 2055 Return services from SYD require an overnight stopover (see stopover hotels) Melbourne is also served from PVG twice weekly SHANGHAI – CEA GATEWAY:  SHANGHAI – CEA GATEWAY The City Pudong International The Mag-Lev Stop-over hotels SHANGHAI – CEA GATEWAY:  SHANGHAI – CEA GATEWAY The City China’s most sophisticated, vibrant and cosmopolitan city speedily changing skyline, with huge economic development having a dramatic impact Great old and new contrasts Shopping, culture, heritage and entertainment SHANGHAI – CEA GATEWAY:  SHANGHAI – CEA GATEWAY Pudong International Airport New airport (opened in 1999) One of the best equipped and most modern airports in the world Transfers to the City by taxi and bus as well as the high speed train, the Mag-Lev… SHANGHAI – CEA GATEWAY:  SHANGHAI – CEA GATEWAY The Mag-Lev New state of the art rapid train transfer from Pudong to the business district 30km trip takes 7 minutes! Cost - £3.00 Reaches speeds of 430km/h (nearly 270mph) Mag-Lev means magnetic levitation - the train actually flies above a metal track The train operates to a connecting point for the Metro to downtown Shanghai (+ taxis and buses) SHANGHAI – CEA GATEWAY:  SHANGHAI – CEA GATEWAY Stop-over hotels Free stop-over is provided by CEA for passengers on flights that do not have a same-day connection 2 hotels currently in use: - The Ramada Pudong Airport Hotel (4-Star) The Jin Li Hua Hotel (3-Star) Hotel is of high standard and transfers and breakfast are provided. Add an SSR entry in the booking if hotel is required (or call the office if this is not possible) SHANGHAI – CEA GATEWAY:  SHANGHAI – CEA GATEWAY Stop-over hotels (continued) Passengers will be provided with a voucher for their stay The CEA transfer desk in arrivals hall (after immigration and baggage reclaim) will ensure a smooth transfer to the hotel A SUPERIOR KIND OF SERVICE:  A SUPERIOR KIND OF SERVICE First Class Business Class Economy Class A SUPERIOR KIND OF SERVICE:  A SUPERIOR KIND OF SERVICE First Class 8 flat sleeper seats in A340-600 or 12 seats on A340-300 22” wide, 80” pitch Air France Lounge in T2, CEA First class Lounge in Shanghai Satellite telephone, laptop power point and individual interactive IFE system Superb choice of cuisine and wines A SUPERIOR KIND OF SERVICE:  A SUPERIOR KIND OF SERVICE Business Class 42 seats (2-2-2) with 165 degree recline 20” inches wide and 60” seat pitch Telephones and power points to ensure comfort to work as well as relax. State of the art IFE system Fine wines and excellent menus Lounges at LHR and PVG A SUPERIOR KIND OF SERVICE:  A SUPERIOR KIND OF SERVICE Economy Class Newly designed seats in 2-4-2 configuration 32-34” seat pitch Choice of Chinese or Western meals IFE including English language feature films Professional and friendly service, with an oriental flavour CHINA EASTERN:  CHINA EASTERN a world class airline

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