Published on February 12, 2008
Slide1: Communicating with Confidence Ron Nash Organizational Development Specialist Office of Organizational Development Laynee Timlin Director Office of Community Relations Slide2: Communicating with Confidence Great Speakers have great power. Preparation is key to reducing fear. Establish a purpose for speaking. Assess your audience. Organize material in a pattern. Develop interesting material. Have fun sharing your ideas--your enthusiasm is contagious! Slide3: Top 10 Worst Fears of Americans 1. Public Speaking 10. Large crowds 9. Flying 8. Heights 7. Swimming in the ocean 6. Spiders/ insects 5. Death 4. Visiting the dentist 3. Going out alone at night 2. Gaining Weight Slide4: Why #1 ? “It is better to remain silent and be thought a fool than to open your mouth and remove all doubt.” Slide5: Why master the skill of public speaking? Of all the ways you can enhance both your personal and professional self, presenting is the single most important tool. Develop a better understanding of what you believe Share with others what you think is important Demonstrates your added value Enhances your position Benefits: Slide6: List events/situations when you must speak publicly. Slide7: Source: Allyn & Bacon Public Speaking Slide8: 1. Clearly identify the purpose of your communication. 2. Analyze the Target Audience. 3. Determine the best format for your message based on your audience. Preparation Slide9: Define the Purpose/Key Messages Inform Teach/instruct Educate Persuade Move to action Slide10: Analyze the Target Audience Considerations : Gender Age Profession Educational level Setting Values “What do you mean the Poultry Association is tomorrow and the Investors Forum is today”? Slide11: Format Introduction--Body--Closing Chronological Problem/Solution Outline Numerical listing Extended Metaphor Select a pattern. . . . . . . . Slide12: Senior Citizens Parents Teachers Peers Business Person Administrators Community Mentor Military Volunteers Slide13: When is it OK to kiss someone? When they're RICH!! Pam - Age 7 Slide14: What do most people do on a date? On a first date, they just tell each other lies, and that usually gets them interested enough to go for a second date. Martin - Age 10 Slide15: How can a stranger tell if two people are married? You might have to guess based on whether they seem to be yelling at the same kids! Derrick - Age 8 Slide16: How does a person decide whom to marry? You've got to find somebody who likes the same stuff. Like if you like sports, she should like it that you like sports, and she should keep the chips and dip coming!! Allan - Age 10 Slide17: Opening and Closing. . . Good conclusions always return to material in the introduction. Anecdote Humor Involving Question Rhetorical Question Shocking Statement Quotation Slide18: Establishing Credibility Credibility =Believability Key variables affecting credibility: Character (honesty, fairness, trustworthiness) Competence (expertise) Composure (sweat breeds distrust) Likeability Extroversion (moderate extroversion) Slide19: Delivery Expectation (T-3) Recognition Participation (ask questions,encourage recall, relate scenarios) Application Person-alize (disclose something about yourself) Relating to your audience: Slide20: It’s not what you say . . . Slide21: Material Make your speech more appealing. . . Personal stories Quotes Statistics and data Analogies Definitions Examples Slide22: Impromptu speaking Plug into a pattern of organization A. Past , present, future B. Topic 1, 2, 3 C. Pro’s and Con’s “It takes me at least three weeks to prepare an impromptu speech.” -Mark Twain Slide23: Communicating with Confidence Great Speakers have great power. Preparation is key to reducing fear. Establish a purpose for speaking. Assess your audience. Organize material in a pattern. Develop interesting material. Have fun sharing your ideas--your enthusiasm is contagious!