Continuous Learning at Work

Information about Continuous Learning at Work

Published on August 13, 2019

Author: carafaye

Source: slideshare.net

Content

1. Continuous Learning at Work Cara Turner @cara_faye @project_codeX AGILE, LEAN & SYSTEMS THINKING

2. Cara Turner 2019 © Creative Commons – Share with Attribution OUR JOURNEY TODAY •  Challenges adopting a learning culture •  Why Learning Matters – A Systems View •  Bite-size Learning at work  Expert Content  Expertise in the room •  Review – Facilitation Tips & Tricks

3. Cara Turner 2019 © Creative Commons – Share with Attribution KNOWLEDGE SHARE IN SOFT WARE •  Training, Conferences, Meetups •  Communities of Practice, TechTalks •  Mentoring, Pairing, Swarming •  Coaching Circles Content engagement matters Sustained over time Opt in: can’t force learning

4. Cara Turner 2019 © Creative Commons – Share with Attribution SUPPORTIVE LEARNING ENVIRONMENT

5. Cara Turner 2019 © Creative Commons – Share with Attribution SUPPORTIVE LEARNING ENVIRONMENT “You cannot force commitment, what you can do… You nudge a little here, inspire a little there, and provide a role model. Your primary influence is the environment you create.” - Peter Senge

6. Cara Turner 2019 © Creative Commons – Share with Attribution YOUR SITUATION NOW •  Quick reflection:  Your experience with continuous learning  Or a question you have … about continous learning

7. Cara Turner 2019 © Creative Commons – Share with Attribution YOUR SITUATION NOW •  Quick reflection:  Your experience with continuous learning  Or a question you have … about continous learning Quick share - groups of 32min

8. Cara Turner 2019 © Creative Commons – Share with Attribution THE USUAL STORY “Argh” We’re missing something. We’re stuck in a rut. We need a way to upskill / do knowledge shares. Noticing a problem

9. Cara Turner 2019 © Creative Commons – Share with Attribution TIME PASSES “Hmm” Nothings changing. Noticing a problem

10. Cara Turner 2019 © Creative Commons – Share with Attribution WE DO SOME TRAINING “Hmm” Nothings changing. We need some training. That’ll help. Acting on the problem

11. Cara Turner 2019 © Creative Commons – Share with Attribution WHAT REALLY HAPPENS “Humph” This info isn’t relevant. Not how we do things. Makes our work harder. This is wasting our time. Seeing impact & refocus on course - 2-4 months

12. Cara Turner 2019 © Creative Commons – Share with Attribution WHAT HAPPENS NEXT “Huh” We used that thing, it helped us see our process in a new light. Other teams want to know about it… Seeing results - 4-8 months

13. Cara Turner 2019 © Creative Commons – Share with Attribution GROWING AT WORK “Aha!” We created our own variation and came up with new insights. Other agilists are interested. Add to Community - 8-12 months +

14. Cara Turner 2019 © Creative Commons – Share with Attribution GETTING OVER THE “HUMPH”

15. Cara Turner 2019 © Creative Commons – Share with Attribution WHY DO WE NEED TO KEEP LEARNING?

16. Cara Turner 2019 © Creative Commons – Share with Attribution MAKING SENSE OF WORK WITH CYNEFIN Ordered Knowable in Advance Unordered Unknowable in Advance Dave Snowden, Cognitive Edge Emergence

17. Cara Turner 2019 © Creative Commons – Share with Attribution LEARNING IS AN AN INHERENT PROPERTY OF OUR INDUSTRY

18. Cara Turner 2019 © Creative Commons – Share with Attribution SO THAT’S WHY, NOW… WHAT?

19. Cara Turner 2019 © Creative Commons – Share with Attribution WHAT DON’T WE KNOW? KnowKnowDon’tKnow Don’t Know EXPLICIT TACIT RISK QUEST

20. Cara Turner 2019 © Creative Commons – Share with Attribution KnowKnowDon’tKnow Don’t Know WHAT TO DO WITH THAT LEVERAGE UNCOVER DISCOVERCHART JOURNEY TACIT RISK EXPLICIT QUEST

21. Cara Turner 2019 © Creative Commons – Share with Attribution FINDING OUR FOCUS KnowKnowDon’tKnow Don’t Know LEVERAGE REVEAL DISCOVERGROW, MAP TACIT RISK EXPLICIT JOURNEY Aware Internal Indicators Unaware External Indicators

22. Cara Turner 2019 © Creative Commons – Share with Attribution SO THAT’S WHAT, NOW… HOW?

23. Cara Turner 2019 © Creative Commons – Share with Attribution SO MUCH FOR THE THEORY OVER TO YOU

24. Cara Turner 2019 © Creative Commons – Share with Attribution WORKSHOP 1 EXPERT CONTENT GROWING OUR KNOWLEDGE BASE

25. Cara Turner 2019 © Creative Commons – Share with Attribution EXPERT CONTENT: ABOUT LEARNING 2 Groups at each table •  Pick 1 of the topics  How we learn •  One colour (topic) per group * Other envelope for later

26. Cara Turner 2019 © Creative Commons – Share with Attribution EXPERT CONTENT: ABOUT LEARNING Read the info (3 mins) & note: •  What is it telling me? •  Where do I see this in my work / agile? 3min

27. Cara Turner 2019 © Creative Commons – Share with Attribution Short discussion within your group (3 mins) •  What is it telling us? •  Where do we see this in agile / at work? DISCUSS IN YOUR GROUP 3min

28. Cara Turner 2019 © Creative Commons – Share with Attribution Prepare an Overview (5 mins) You will have 3 mins to:  Briefly explain the concept  Show where it’s present in agile / our work to another group Ø  Select a spokesperson PREPARE TO SHARE 5min

29. Cara Turner 2019 © Creative Commons – Share with Attribution SHARE WITH ANOTHER GROUP 3 min overview per group  Explain the concept  Show where we might see it Listeners:  Think about: what does this add? then Swap Groups3min

30. Cara Turner 2019 © Creative Commons – Share with Attribution SHARE WITH ANOTHER GROUP 3 min overview per group  Explain the concept  Where is it present in agile thinking? Listeners:  Think about: what does this add? Swap Groups 3min 3min

31. Cara Turner 2019 © Creative Commons – Share with Attribution PUTTING IT TO WORK After a while, we have a lot of knowledge {We already had a lot of knowledge}

32. Cara Turner 2019 © Creative Commons – Share with Attribution WORKSHOP 2 HARVESTING EXPERTISE CO-CREATING CONTENT

33. Cara Turner 2019 © Creative Commons – Share with Attribution CREATING CONTENT Make a Poster: Learning Strategy •  “How might we…” A.  Create a Culture of Continuous Learning B.  Structure the Learning Journey C.  Measure Learning Impact Using existing knowledge

34. Cara Turner 2019 © Creative Commons – Share with Attribution Create a Culture of Continuous Learning Structure the Learning Journey Measure Learning Impact BRAINSTORM IDEAS •  What experience have we had already? •  What ideas could we try? •  What could that look like? 5min

35. Cara Turner 2019 © Creative Commons – Share with Attribution CREATE A POSTER •  What experience have we had already? •  What ideas could we try? •  What could that look like? Create a Poster (5 mins)  Pens, Stickynotes, Markers 5min

36. Cara Turner 2019 © Creative Commons – Share with Attribution HOW WE COULD… PopCorn Style – 1 or 2 ideas A.  Create a Culture of Continuous Learning B.  Structure the Learning Journey C.  Measure Learning Impact 2min

37. Cara Turner 2019 © Creative Commons – Share with Attribution SOME IDEAS Create a Culture of Continuous Learning •  Opt In •  Curiosity & Play •  Different Mindsets •  Public & private space •  Invitations &Feedback •  Build skills •  Share success stories Structure the Journey •  Sustain focus •  Brainstorm •  Org need/ New ideas •  Formats •  Internal & external •  Balance topics •  Expert & emergent Measure the Impact •  Delayed feedback •  Qualitive Quantitive •  Record of sessions •  Variety •  Spread of ideas •  “Aargh” “Humph”, “Huh”, “Aha!” •  Devops metrics Gallery Walk (Before Close)

38. Cara Turner 2019 © Creative Commons – Share with Attribution REVIEW FACILITATION OVERVIEW

39. Cara Turner 2019 © Creative Commons – Share with Attribution WHAT DID WE DO? WORKSHOP 1 •  Make Connections  Connect expert content to our circumstance  Narrative – tell story •  Synthesise Summarise & Share •  Assimilate in Context  Compare other info & add new perspectives

40. Cara Turner 2019 © Creative Commons – Share with Attribution WHAT DID WE DO? WORKSHOP 2 •  Create Content  Focus knowledge / experience  Combine to form new ideas •  Design a Poster  Spatial – Think about Relationships  Images – Easier to remember  Visual Record - Easier to share •  Time K

41. Cara Turner 2019 © Creative Commons – Share with Attribution CONTENT TIPS Compare & Contrast Visual Variety of Sources Bite Size Immersive Practice Repeat Topics Blogs Meetups Videos Consumable & Meaningful Agile & Lean Games Depth over time MemorableNeural Pathways

42. Cara Turner 2019 © Creative Commons – Share with Attribution FACILITATION TIPS Agile Retro Format   Link to future   Next Steps + Goal Collaborative   Work in Pairs / 3s 90 mins / topic   Longer content, deeper discussion 90min

43. Cara Turner 2019 © Creative Commons – Share with Attribution SOME HOWS •  PULL: Learning is intrinsically motivating •  Find a regular heartbeat •  Use the Retrospective for teams:  Balance learning with reflection •  Share, Offer, Invite  Pictures – especially Lego (FOMO)  Results – applied, improvements, created •  Do fun stuff publically

44. Cara Turner 2019 © Creative Commons – Share with Attribution SOME RESULTS •  Forced / mandated sessions:  Chitchat -> structure -> exploration •  Success indicators  New content @ work  New People at User groups  New initiatives @ work

45. Cara Turner 2019 © Creative Commons – Share with Attribution GETTING OVER THE HUMPH

46. Cara Turner 2019 © Creative Commons – Share with Attribution ULTIMATE AIM •  Tackle the unexpected with style  From Aaargh to Aha! •  Discovery Mindset:  Own our Challenges  Explore new Opportunities

47. Cara Turner 2019 © Creative Commons – Share with Attribution EXPLORE MORE

48. Cara Turner 2019 © Creative Commons – Share with Attribution CLOSE QUESTIONS / INSIGHTS GALLERY WALK

49. THANK YOU Cara Turner Cape Town, South Africa projectcodeX.co facilitatingagility.com twitter: @cara_faye slideshare.net/carafaye The organizations that Will truly excel in the future will be the organizations that discover how to tap people's commitment and capacity to learn at all levels in an organization. Peter Senge #CHANGE THE FUTURE

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