Customer Feedback Survey App For Better Customer Relationship Management With Striking Features

Information about Customer Feedback Survey App For Better Customer Relationship Management...

Published on June 24, 2015

Author: brainvireinfo

Source: slideshare.net

Content

1. Open Feedback: Customer Feedback Survey App For Better Customer Relationship Management With Striking Features

2. Open Feedback: How it Helps to Business ● Know your customers & understanding their exact requirements. ● Better customer satisfaction survey & relationship management. ● Its feedback tool which helps you knowing more about customers. ● You can changes products or services as per the customers needs. ● Carrying out customer satisfaction survey is a wise idea. ● It lets you picture out the customer experience management. ● It works even without the internet connection.

3. Customize Questionnaire and Rating System The customer polling will help you know the level of customer satisfaction out of your products and services, which will help you to understand the changes which are necessary in your business to deliver pleasant customer experience.

4. Offline Mode Support Take the feedback of your customers and know their opinion regarding your business from anywhere at your workplace without internet connectivity. The local storage of data allows it to work as a standalone program, making it easier for you to take customer’s review without internet connection.

5. Custom Branding All you have to do is download the application and customize it as per your business. You can upload your logo, change the brand name and choose the color from wide plethora of options available to you, as per your choice to make it customized.

6. On-Site Audit Management And Inspection You can manage the on-site audit and inspect; irrespective of the type of visitor. It can be a prospect, a customer, supplier, your distribution network or your production plant.

7. Data Organization You can organize the electronic surveys and polls as well as collect the responses instantly.

8. Customer Survey Analytic Reports With this amazing feature, you can view insightful analytics any time. You can drill down reports like Feedback Analysis, Guest Analysis and Staff Analysis and study them to make the necessary changes.

9. Social Media Integration Social media, being one of the fastest modes of communications these days is the best way to share is the key to share the posts, comments and reviews directly with your application. It lets you stay connected with your audience on a daily basis.

10. Easy Data Capture Now, you can capture the customer feedback in one moment, using this instant easy data capture.

11. Open Feedback Screens Splash Page Added Employee ListFeedback Attribute List

12. Open Feedback Screens Employee Detail Screen Employee to submit Feedback Feedback Form

13. Open Feedback Screens Customer Detail Form Customer Detail Screen Account & Settings Screen

14. At the end it is ‘customer satisfaction’ that matters the all business. Best Suited for small, medium and large business. Its all about customer relationship & experience management with Open Feedback Survey App.

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