Developing an Assessment Action Plan

Information about Developing an Assessment Action Plan

Published on July 10, 2014

Author: Wepps

Source: authorstream.com

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Developing Assessment Effectiveness: Developing Assessment Effectiveness Glen Weppler, Housing Director @ Wepps Andrew Noble, Project Co- ordinator @ nobullnoble Department of Housing and Residences | uwaterloo.ca/housing The question: The question What is the most effective piece of evidence or data the shows the power of our work? Write down your answer on a small piece of paper . Context – Why Assessment?: Context – Why Assessment? Public sector debt Accountability increasing “uWaterloo” Context: “ uWaterloo ” Context Internally created satisfaction survey 10+ years occupancy data collected Strong FY demand for beds Participation data commonly used No common understanding of assessment Little analysis of existing data uWaterloo Context: uWaterloo Context No key performance indicators by program “No news is good news” philosophy Aware of competition but no analysis Focus on doing not what we’ve done Early steps: Early steps Capitalize on opportunities Building Comfort w KPIs Dedicate resources to assessment Assessment: Assessment “Assessment refers to gathering evidence: gathering data, transforming data so that they can be interpreted, applying analytical techniques, and analyzing data in terms of alternative hypotheses and explanations .” - Lenning (1998 ) “ Assessment is helping folks determine if they are doing what they say they are doing and determine how well they are doing it so that they can make improvements in what they are doing.” - Henning (2006 ) Key wins: Key wins Assessed satisfaction re: textbook delivery Led to continuation of the service 100 person qualitative interview on Spring housing Led to decision on air-conditioning unit install Launched EBI; proved impact of Living-Learning Communities Led to more engaged faculty members Retention rates of residents vs non-residents Led to business case for new residence 5 Principles We Used: 5 Principles We Used Small steps before big data Empower champions Don’t be a hypocrite! Make it tangible Learn and share List of recommended resources Principle #1 Small Steps before Big Data: Principle #1 Small Steps before Big Data Culture change > data analysis tools First-steps: First-steps “If you’re starting on the big-data path, the first few months are critical… “Look closely at your organization’s current data practices. If a company doesn’t do a good job of managing relatively small amounts of structured data, it isn’t likely to do well with big data. Does the company have a culture of making decisions based on data, or do politics, tradition, and policy rule the day? Is failure punished so severely that no one is willing to take risks ?” - Phil Simon, HBR.org Principle #1 Small Steps before Big Data: Principle #1 Small Steps before Big Data Culture change > data analysis tools What makes Big Data projects succeed: 1 Technology Good change management A clear business objective Good project management People 1. Tom Davenport, HBR.org Principle #2 Empower Champions: Principle #2 Empower Champions Principle #3 Don’t be a hypocrite! : Principle #3 Don’t be a hypocrite! Principle #3 Don’t be a hypocrite! : Principle #3 Don’t be a hypocrite! Principle #4 Make it tangible: Principle #4 Make it tangible https:// www.youtube.com/watch?v=WNlCBy07z08 Principle #4 Make it tangible: Principle #4 Make it tangible - Developed by Bill Schmarzo , the “Dean of Big Data” Principle #5 Learn and Share : Principle #5 Learn and Share Resources: ACUHO-I, Certificate in Housing Assessment Campus Labs & EBI webinars Institutional Analysis and Planning (IAP) “Logic Model” HBR.org – “big data” “Assessment Reconsidered” – Richard Keeling et al. 5 Principles We Used: 5 Principles We Used Small steps before big data Empower champions Don’t be a hypocrite! Make it tangible Learn and share Lessons Learned: Lessons Learned Do again Find dedicated resources Build up KPIs Highlight all management responsibility; not 1 staff Continue Seeking out resources to increase knowledge Writing program reports Lunch & Learn approach Do better Increase pace of change Highlight successes Story-telling Future Educate campus on power of res Filter data for impact of factors in diff scenarios ( eg . Korean student & privacy) Q&Eh: Q&Eh Thanks for listening! Please use the QR codes and provide your feedback Developing an Assessment Action Plan: Developing a n Assessment Action Plan Glen Weppler, Housing Director @ Wepps Andrew Noble, Project Co- ordinator @ nobullnoble Department of Housing and Residences | uwaterloo.ca/housing PowerPoint Presentation: University of Wisconsin, uwex.edu

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