Frankfinn Institute Adyar Jithendar Kumar

Information about Frankfinn Institute Adyar Jithendar Kumar

Published on November 2, 2009

Author: Kittuda

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Frankfinn Institute of Air Hostess Training(Adyar) : Frankfinn Institute of Air Hostess Training(Adyar) Aviation Assignment Accessor Name: Mrs. Sait Name: P. Jithendar Kumar Batch: C2 (11a.m - 1p.m) 1 Frankfinn Institute of Air Hostess Training (Adyar) Aviation Assignment Accessor Name: Jenny mam Name: P. Jithendar Kumar Batch: C2 (11a.m - 1p.m) Date:03/11/2009 (Tuesday) Index : Index Task No: Criteria covered: Slide No: P 1a (unit:4) 3-10 1 P 1b (unit:4) P 2a & b (unit:9) 11-15 P 3a, b & c (unit:9) 16-23 2 Task: 1P 1a (unit:4) : Task: 1P 1a (unit:4) The following key factors have affected the development of Aviation industry:- Low cost airlines: A low cost carrier or a low cost airline is an airline that offers generally low fares in exchange for eliminating many traditional passenger services. Low cost airlines affect aviation industry in two ways: Since these airlines are economical, therefore it is easier for middle class to go by air. It is also less time consuming, therefore people prefer to go by low cost airlines than trains. Air Deccan is India’s first low cost Airline and Aer Lingus is the world’s first low cost Airline. 3 The following are Low-cost airlines:- Air-India Express Go-Air Indigo JetLite Spice Jet Kingfisher Red : The following are Low-cost airlines:- Air-India Express Go-Air Indigo JetLite Spice Jet Kingfisher Red 4 Increased number of domestic airlines:- Kingfisher Airlines Jet Airways Go Air Spice Jet Paramount Airways Air Deccan Indigo Airlines Jet Lite : Increased number of domestic airlines:- Kingfisher Airlines Jet Airways Go Air Spice Jet Paramount Airways Air Deccan Indigo Airlines Jet Lite 5 India’s Improving Economy : India’s Improving Economy Improving economy has affected the development of Aviation industry in following ways: Consumers have capacity to afford air travel. Consumers have money to spend on tourism, religious tourism and business trips. Competition amongst the airlines has resulted in sharp decline in fares. The importance of time spent on travelling has been understood by the consumers. There has been a phenomenal growth in the Indian Aviation sector in 2007-08. India has jumped to the 9th position in world’s aviation market from Dec. 2006. As per the ministry of civil aviation, the air business is growing at 27% per annum in India. During 2007, the domestic airline passenger traffic has shown a growth of 32.51%. Further, the scheduled domestic air service are now available from 82 airports as against 75 in 2006. 6 Parts of an Aircraft : Parts of an Aircraft 7 :  Fuselage: The main part of the aircraft, which is streamlined and consists of wings and tails attached to it. Cockpit: The part of aircraft that houses pilots and other aircraft controls. Cabin: The portion of airplane for transporting passengers or freight. Wings: The part of plane that provides lift and support the weight of plane and passengers. Flaps: moveable portion on the wing, near fuselage, on the trailing edge used to increase the amount of lift generated by the wings. Ailerons: Moveable portion of wings, found on the outer part of the wings on the trailing edge, which moves up and down. These are used to make the plane turn and control the roll of aircraft. 8 Slide 9: Rudder: Moveable vertical section of the tail, on the trailing edge of V.St, which controls the yaw motion of the aircraft by the help of rudder pedals in cockpit. Horizontal stabilizer: These are small wings at the rear of fuselage, which balances the lift forces generated by the wings. Elevator: Moveable portions on the trailing edge of the H.St, which is used to control the pitch of the aircraft by forcing the aircraft nose up or down. Landing gear: Located underneath the plane and also allows the plane to land and support it on the ground. Slats: Special surfaces on the leading edge of the wing. During take-off and landing, they are extended to produce extra lift. Winglet: Extended portion of the wing, curving upwards, that helps in increasing lift during take-off and landing. Spoiler: Located on the upper surface of the wing, that when raised, spoil air flow across the wings and thereby reducing the speed of the aircraft. They are also used for slowing the aircraft on ground after landing or after an aborted take-off. 9 Communication system used in aircraft : Communication system used in aircraft 10 Cabin Interphone system: Cabin crew interphone system is the system in which cabin crew can talk to each other on interphones situated in galleys and cockpits. The cabin crew can also access to captain through interphone.Passenger address system: It is used to address passengers. Various announcements and information's are given to passengers through handset present in the cabin and cockpit.Passenger call system: passenger call system helps the passenger to call the attendant/hostess. A button is pressed on overhead PSU or on the armrest of every seat. On activating it, there’s a sound with the passenger call light illuminating.Lavatory call system: Lavatory call system is used during any emergency in lavatory and the passenger needs to call the cabin crew, then he/she can call the attendant by activating the switch near the wash basin. The call light then illuminates outside the lavatory and in the galley and door panels.Passenger signs: Passenger signs are the signs which are present in the on PSU overhead. These signs mostly include “No Smoking” and “Fasten Seat Belt” signs. : Cabin Interphone system: Cabin crew interphone system is the system in which cabin crew can talk to each other on interphones situated in galleys and cockpits. The cabin crew can also access to captain through interphone.Passenger address system: It is used to address passengers. Various announcements and information's are given to passengers through handset present in the cabin and cockpit.Passenger call system: passenger call system helps the passenger to call the attendant/hostess. A button is pressed on overhead PSU or on the armrest of every seat. On activating it, there’s a sound with the passenger call light illuminating.Lavatory call system: Lavatory call system is used during any emergency in lavatory and the passenger needs to call the cabin crew, then he/she can call the attendant by activating the switch near the wash basin. The call light then illuminates outside the lavatory and in the galley and door panels.Passenger signs: Passenger signs are the signs which are present in the on PSU overhead. These signs mostly include “No Smoking” and “Fasten Seat Belt” signs. 11 Task:1P 2a & b (unit: 9) : Task:1P 2a & b (unit: 9) The safety and evacuation features of Airbus A-300 are as follows:- Seat Belts: Seat belts are one of the most important safety and evacuation features in Airbus A-300. It is not only used at the time of take-off and landing, but also in emergencies such as crash landing and ditching. Slide Rafts: An evacuation device which inflates automatically upon opening the door of an aircraft in an emergency mode. The passenger has to sit on it and evacuate in an emergency. The slide raft is detachable from the airplane so that the passengers can sit on these slide rafts and float in water. All slide rafts are equipped with sea marker, heaving lines, survival kit, fresh water, locator beacon, air pump, sea anchor etc. 12 Slide 13: Emergency exit: The doors and windows used in emergency to evacuate are called emergency exits. These are used both as emergency as well as normal exits. Life vest: Life vest is used at the time of ditching. Life vest help the sole to float in water. The sole has to inflate the life vest only before jumping into water. The life vest is kept under the seat of every passenger. Flow path lights: These lights are situated on the aisle between the seats. If during an emergency, the plane power is shut down, then these lights start working. These lights have their own battery and are not connected with the normal lightning of the aircraft. Seat Bottom Cushion: These are used at the time of ditching. They are placed on the seat on which the passenger sits. The life vest or seat bottom cushion is provided on board. 13 Slide 14: 14 Slide 15: 15 Belly Landing : Belly Landing In Belly landing, sometimes one part of the landing gears deploy, while the others don’t. Thus we can have a ‘nose-up’ belly landing- with only nose gear down, or a ‘nose-down’ landing- with the main gear down and nose gear up. As in all cases of handling emergencies, crew should be calm and alert. Passengers usually have a tendency to panic and thus causes more trouble. By managing the passengers in the right way, half the problem is solved. At such times, crew should show authority over the passengers so that certain necessary drills and instructions given by the crew are clear to them. A certain level of discipline should be achieved as the passengers are usually not familiar and are quite dependent on the cabin crew. Thus, Cabin crew should always be positive minded- an attitude that always transfers on to the passengers. Never show fear openly. Give clear and positive instruction and see that they are followed. Involve passengers in the evacuation- Buddy system- where a passenger is given a small task of helping other passengers who are infirm/feeble or even children, help operate the emergency equipment etc, thus giving them a sense of responsibility. 16 Ditching : Ditching In case of flights that have a prolonged period of flying over a water body like an ocean, sea, lake etc, due to some emergency, if the aircraft is unable to reach land, then it will have to make an emergency landing on water which is known as ditching. If the damage to the fuselage is not widespread, all aircrafts are designed to remain afloat for enough time for all passengers and crew to move to safety by the use of all the exits. The wings of the aircraft keep the water down and the doors are at an higher level than the wings, so the water will take time to enter the aircraft. Aircrafts are also equipped to tackle ditching like the slide rafts, radio beacons and life jackets. Escape slides of all doors other than those over the wings are used as rafts during ditching. If the aircraft is flying a minimum of 50 miles away from land over a water body, then every person on board is to be provided with a life jacket that is placed below the passenger seat and the crew jump seat. These have to be inflated just before leaving the aircraft or when instructed by the crew. 17 Task: 1P 3a, b, c (unit: 9) COCKPIT : Task: 1P 3a, b, c (unit: 9) COCKPIT 18 Cockpit : Cockpit Cockpit is the forward part of the aircraft that houses pilots and aircraft controls. This is the part from where the whole aircraft is handled. There are 5 seats in cockpit incase of A-300 and 4 seats in case of A-320. There are oxygen masks and Halon fire extinguishers in the cockpit, there is also a crash axe whose handle is insulated at 24000v. The crash axe is used for cutting down panels to access smoke or fire on board. There are also asbestos gloves in the cockpit. For the safety of pilots in an emergency situation there are 2 sliding windows with descent devices in A-300 and knotted ropes in A-320. Also the cockpit door is secured by a password. There are also rudder pedals, control column, speedometers, altitude meter, fuel dial, pitot tube etc. 19 Cargo : Cargo 20 Cargo is the belly of an aircraft. It’s a place where all baggage, luggage as well as pets, plants, medicines, mails, couriers of passengers are kept. There are three compartments in cargo. They are as follows:- Fwd cargo compartment Aft cargo compartment Bulk cargo compartment The difference between these three compartments is that, in Fwd and Aft cargo compartments, there is only a light switch, whereas in Bulk cargo compartment there is oxygen, Air-condition and a light switch. Cabin : Cabin Cabin is the place intended for the transportation of passengers and freight. The passengers are allotted seats to sit comfortably. The passengers are also served food, snacks, drinks and various other duty free services. The cabin consists of aisles, galleys, toilets, doors and windows. There are emergency equipments like oxygen masks in case of a drop in cabin pressure and oxygen bottles in the overhead PSU for heart patients. There are communication systems, PSU lighting systems, life vest underneath the seats, oxygen masks and bottles in PSU, attendant call button, first aid box (containing artery forceps, bandages etc), physicians kit (containing drugs, syringes) which is opened only by a physician, there are radio beacons, mega phones, CVR, armed doors. 21 Regarding the emergency exits in A300:There are 6 main doors used for embarkation and de-embarkation of passengers.There are 2 emergency exit doors, 2 in front of wings and 2 at the back of wings. The doors for the cabin crew’s are 1L, 1R, 2L, 2R, 4L, 4R. 3L, 3R are emergency exit doors.Regarding the emergency exits in A320:There are 4 doors and 4 windows for emergency exit. The windows are over of the wings. They have tapes attached to the wings to aid the passengers getting off during an emergency.There are torches and release keys by the side of every cabin crew seat. There are full face oxygen masks and oxygen cylinders with tapes, to help the cabin crew fight fire easily. : Regarding the emergency exits in A300:There are 6 main doors used for embarkation and de-embarkation of passengers.There are 2 emergency exit doors, 2 in front of wings and 2 at the back of wings. The doors for the cabin crew’s are 1L, 1R, 2L, 2R, 4L, 4R. 3L, 3R are emergency exit doors.Regarding the emergency exits in A320:There are 4 doors and 4 windows for emergency exit. The windows are over of the wings. They have tapes attached to the wings to aid the passengers getting off during an emergency.There are torches and release keys by the side of every cabin crew seat. There are full face oxygen masks and oxygen cylinders with tapes, to help the cabin crew fight fire easily. 22 Fire Extinguisher : Fire Extinguisher The most important emergency equipment is the fire extinguisher. We use Halon fire extinguishers normally on-board. This extinguisher can be used on all types of fires, whether it is electrical, oil or normal. The fire extinguisher is located in every galley, toilet ,every cabin crew station. The principle to hold this fire extinguisher is as follows: Wear your full face oxygen mask and carry your oxygen cylinder like a school bag, wear an asbestos gloves. Have a distance of 2-3 feet from the fire hold the extinguisher in both the hands, remove the seal and use it in a sideways motion to prevent the spreading of fire. 23 On-board demonstration’s(Oxygen mask) : On-board demonstration’s(Oxygen mask) Prior to take-off, briefing to commander after doors closed. All doors closed and armed, number of passengers seated and striped, all toilets clear, galleys locked and secured, switches off, all emergencies checked and found o.k. In accordance with international regulation, we will demonstrate the use of oxygen masks. In case of a fall in cabin pressure, individual oxygen masks placed in the units overhead, will drop automatically. Pull the mask, place it over your face and breathe normally. Thank you. 24 Life-vest Demonstration : Life-vest Demonstration In accordance with international regulation, we will demonstrate the use of life jacket. Hold the jacket with both hands and pass it over your head, until it rests comfortably. Then take the tapes on either side, bring them forward, fasten the hooks and pull tight around the waist. The jacket is now secure and ready for use. To inflate the jacket, pull the red or black knobs as demonstrated, do not inflate the jacket, until you’re clear of the aircraft. For topping up any escaped air, blow into the red or black tubes. Each seat is provided with a jacket which is stowed in a casing below your seat. Thank you. 25 Index : Index Task NO: Criteria covered: Slide No: 2 P 2a (unit: 4) 27-28 P 2c (unit: 4) 29-31 26 Task: 2P 2a (unit: 4) : Task: 2P 2a (unit: 4) A range of personal attributes required by the cabin crew to carry out their role and responsibilities effectively are: Good communication skills Confident Well-groomed Punctual Smiling face Adaptability Diplomacy Attitude Patience Technical knowledge 27 Slide 28: General knowledge Judgment Tactful Convincing power Presence of mind Team work Hard working Maturity 28 Task: 2 P 2c (unit: 4)Services on-board : Task: 2 P 2c (unit: 4)Services on-board 29 Slide 30: 30 Services on-board : Services on-board The passengers are seated with comfort and are provided meal or snacks depending on the class they have chosen. At first they are served water in a silver tray. The tray consists of 8 glasses of water with coaster and they are served from the window seat. The milk is served to them, with tea in a plastic bag and sugar in a pot, so the passenger can take the required amount of sugar and make his tea. He is also given his biscuits and other snacks along with his tea/coffee. The clearance is done on a plastic/melamine tray. The green tong is used for serving veg and red tong for non-veg. Always serve the lady first in a row. While serving never show the elbow to the passenger. Always keep your hand changing and see that your hand doesn't disturb the passenger. While serving by tong, never show it to the passenger, as it would be an insult of him. Keep the tong in the hand below the tray. 31 Index : Index Task No: Criteria covered: Slide No: P 3b (unit: 4) 3 33-34 P 2c (unit: 9) 32 Task: 2 P 3b (unit: 4) & P 2c (unit: 9) : Task: 2 P 3b (unit: 4) & P 2c (unit: 9) The different types of special handling passengers are: Unaccompanied Minor: Unaccompanied minor is a passenger who is below the age of 18 years and travelling alone. The special services to them are: They are boarded first and deplaned last. They are handed over to the cabin crew of the respected area by the ground staff. The documentation and papers are handed over to the cabin crew. Emergency procedures such as fastening seat belts, usage of oxygen mask etc is told to them. They are shown the ways to galley, toilets and crew seats. 33 Slide 34: Infirm and Invalid passengers (Wheel chair Pax): These are passengers who need extra attention as they are physically handicapped or suffering from or recovering from serious illness. They are given special attention. These passengers are boarded first and deplaned last. They are seated near the lavatory. They are served first with special diet. Mentally challenged persons: These are passengers who are mentally un-balanced. They are boarded first and deplaned last. Special care is given to these passengers. 34 Index : Index Task No: Criteria covered: Slide No: M (unit: 4 & 9) 5 36-52 P 2a & b (unit: 10) 35 Introduction : Introduction This section of assignment gives us the information regarding Airbus A-300 and A-380 passenger carrier and a research on the current scenario in the aviation industry with active references to latest aircraft, safety equipments and upgraded in-flight services in a competitive scenario. 36 What is Airbus? : What is Airbus? Airbus is one of the world’s biggest aircraft manufacturing company, and it consistently capture approximately half or more orders of airlines with more than 100 seats. Airbus profile: Airbus A-300/A-310 Airbus A-320 Airbus A-330/A-340 Airbus A-350 Airbus A-380 37 Airbus A-300 : Airbus A-300 The Airbus A-300 is short to medium range wide body aircraft. Launched in 1972, the A-300 was very advanced and influenced later by subsonic airline designs, the technological highlights include: Advanced wings. First airliner to be fitted with wind shear protection glass. Electrically controlled braking system. Glass cockpit flight instruments. There are 8 exits in A-300. Airbus A-350 Airbus A-350 will be built on technologies developed for the aircraft A-380 and will have a similar cockpit and fly-by-wire system layout. A cabin cross section of 220 in/5.58 mtr from armrest. 38 Slide 39: Purity of cabin air is provided by gaseous filter and ozone/volatile organic compound converter. Use of latest technologies. 39 How does Airbus A-380 look ? : How does Airbus A-380 look ? 40 :  41 Airbus A-380 Airbus a-380 : Airbus a-380 The new Airbus A-380 is a double-deck wide body. Four engined airline manufactured by Europe. The largest passenger airline in the world which designed to carry 555 passengers at a time. A-380 is also termed as “Super Jumbo” of aviation industry. A-380 provides almost 80% of the floor space than A-300. A-380 also possess some luxury area as the gym, bar, beauty salon etc for more passenger comfort. A-380 is a low fuel consumption airline. The noise level of A-380 engine is lower than any other existing aircraft. The windows of A-380 are bigger in size and also provide more natural light. Wireless network in A-380 provides wireless broadband internet service. 42 Slide 43: 43 A-380 is the first plane to evacuate 874 passengers in 90 seconds How safe is flying? : How safe is flying? Flying on a modern jet aircraft such as any member of Airbus family is amongst the safety and most reliable forms of travel. All airbus aircraft meet the certification requirement of aviation authorities worldwide. Airbus work in hand with these authorities to ensure standards are maintained and enhanced. 44 Technological comparison between A-300 & A-380 : Technological comparison between A-300 & A-380 On entry into service in 1974, the A-300 was very advanced and influenced by later subsonic airline designs. The technological highlights include: Advanced wings. Supercritical aerofoil section for economical performance. First airliner to be protected with wind shear protection glass. Advanced autopilots capable of flying the aircraft from landing. First airliner to use wingtip fences for better aerodynamics. Airbus pioneered the use of advanced composite materials incorporating them in secondary structures such as tailfin leading edges. 45 Slide 46: In cockpit technology of A-300/A-310 family, the A-310 featured the first cockpit ever certified for a two member flight crew on a large airliner. Electrical signaling was also used initially on A-310 for secondary flight control system. 46 Safety equipments : Safety equipments 47 A-380. Crash Axe. Asbestos gloves. Smoke goggles. Airlines first aid kit : Airlines first aid kit 48 Fire extinguisher Life vest Seat belts Halon and Water inflated fastened : Fire extinguisher Life vest Seat belts Halon and Water inflated fastened 49 Upgraded in-flight services : Upgraded in-flight services In-flight internet services: In-flight Entertainment system: 50 Slide 51: Use of Mobile phones in-flight: Use of Laptops in-flight: 51 Slide 52: In-flight Bar service: In-flight Gym: 52 Index : Index Task No: Criteria covered: Slide No: 6 D (unit: 4 & 9) 54-63 53 Task: 6D (unit: 4 & 9) : Task: 6D (unit: 4 & 9) Advantages and Disadvantages of current scenario in Aviation industry: Advantages: The Aviation industry directly contributes to GDP. Everyone can afford to fly. Better International airports are coming up. The price should reflect the actual cost of flying. Growth opportunity for pilots. 54 Advantages For cabin crew’s : Advantages For cabin crew’s Travel to new places. Early age earning. Allowances, free tickets. Free medical treatment. High salary packages. Free cuisine out of the country. Appreciation from passengers. 55 Slide 56: Disadvantages: Some airlines had cancelled all flights on routes, that are un-economical. Some airlines had raised prices to compensate with higher fuel cost. Some airlines had increased their extra charges such as baggage handling to cover their increased expenditure. 56 Disadvantages for cabin crew’s : Disadvantages for cabin crew’s Very risky. Limited flying. Cannot choose destinations. Shouting from passengers. Cleaning the wash room and vomits. Taking care of medical passengers. Handling drunk passengers with abusive behavior. No social life. Fatigue. Jet lag. 57 Comparing Airbus a-300 with latest technologies : Comparing Airbus a-300 with latest technologies The Airbus A-300 is short to medium range wide body aircraft, launched in 1972 as the world’s first twin engined wide body. The Beluga is capable of carrying of just over 1500m3 or up to 47t (1036161b) over a distance of 900 nautical miles. Lighter loads are transported over longer distances. For example, 40t to 1500 nautical miles and 26t to a range of over 2500 nautical miles. 58 Comparing Airbus a-380 with latest technologies : Comparing Airbus a-380 with latest technologies The 555 seat Airbus A-380/800 with a non-stop range of 8000nm was launched in December 2000. The A-380’s maximum operating speed is Mach 0.89 and the range is 15000 km. The A-380 have twin-aisle cabin on both the upper and the lower deck, with more floor space for higher seating capacity. The A-380 is equipped with four 70,000 lb thrust engines. The aircraft can complete a 180` turn within the 60m width dimension of the standard runway. 59 My opinion on Airbus a-300/a-380 : My opinion on Airbus a-300/a-380 As per my opinion Airbus A-380 is better than Airbus A-300 because the super jumbo A-380 is the world’s first twin-deck, twin-aisle airliner. The advantages of A-380 include low fuel burnt per seat and low operating costs per seat. The size of the aircraft also allows for a surprising number of configurations for different airlines, such as luxury beds, luxury seats etc. 60 Slide 61: A-380 Economy A-380 first class seats: seats: 61 Slide 62: A-380 Business class seats: 62 Slide 63: I fit into the picture as a successful flight steward in one of the best airlines in the Aviation industry. According to me, my future is very secured in this industry because in the last few years Aviation industry has improved a lot and also because I’m a deserving person for this industry. This research proved knowledgeable to me. It gave me a lot of knowledge of the Aviation industry. I also came to know of a lots of facts of this industry, such as: Working of this industry. Working of the employees. Advantages and Disadvantages of the Aviation industry. Latest technologies used in the industry. Factors affecting the Aviation industry. Service rendering. 63 Acknowledgement : Acknowledgement 64 Slide 65: 65 I would like to acknowledge and extend my heartfelt gratitude to the following persons, who have made the completion of this assignment p0ossible: Our faculty, Jenny mam, for her vital encouragement and support, who was like candle with us, who took all the pain and gave us light. I also thank Frankfinn institute and its staff for believing me, understanding me and for giving assistance to me. Mr. K.S.Kholi for building such a wonderful institute and giving us experienced faculties. Most specially, I thank my family and friends for assisting me. And to god who made all things happen. Slide 66: Mr. k.s. kohli. chairman of frankfinn 66 bibliography : bibliography Google.com Wikipedia.com Airbus.com Airsafe.com Aviation Times (Magazine) Aviation Module 67 Slide 68: 68 Slide 69: 69 Slide 70: 70

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