Published on April 17, 2008
Gold Ribbon Program: Gold Ribbon Program from Introduction: Introduction The Gold Ribbon Program is the industry’s most robust initiative designed to help your cardiopulmonary bypass team design the most efficient circuit possible, while minimizing costs and allowing you to maximize patient safety. The next few pages contain just a sampling of the services that comprise our Gold Ribbon Program. Gold Ribbon Program Components: Gold Ribbon Program Components Applications Engineers These highly specialized individuals offer a unique combination of circuit design and product manufacturing experience. They will help you translate your vision into reality. Clinical and Technical Specialists Only Sorin Group employs an expert team of Clinical Education Specialists – on call around the clock – to assist you in the safe and effective operation of Gold Ribbon Program components. These specialized healthcare professionals have many years of experience in their field. Gold Ribbon Program Components: Gold Ribbon Program Components Dedicated Sales Consultants “Dedicated” holds a double meaning for us: Our professionals are focused solely on perfusion and blood management products for a defined number of accounts. And we care about satisfied customers with superior solutions. Gold Ribbon Program Components: Gold Ribbon Program Components Low Prime Devices Several lower priming volume circuit devices are available to help you achieve your optimum configuration. Examples include: PrimO2x Oxygenator with 250ml priming volume Micro arterial filter with 100ml priming volume CSC 14 cardioplegia device with 28ml priming volume Gold Ribbon Program Components: Gold Ribbon Program Components Customer Support and Responsiveness We’ve been called customer-centric, customer-focused, and customer-connected. No matter what it’s called, the meaning is the same. But with the Gold Ribbon Program, customer support is advanced to a completely new level. Gold Ribbon Program Components: Gold Ribbon Program Components Customer Support and Responsiveness For example, once a new pack is designed, the Sorin Group team can return to the hospital to provide in-service training and clinical support during the first procedure utilizing the new pack. We support our customers with a Rapid Customer Response system to actively engage our entire organization to address any customer situation, when needed. Gold Ribbon Program Components: Gold Ribbon Program Components Order Accuracy and On-Time Deliveries The Sorin Group has the proven processes—and people—to help ensure you receive exactly what you ordered on time, every time! Gold Ribbon Program Components: Gold Ribbon Program Components Sorin Group’s Gold Ribbon Program pledge is to have: Pricing and a non-sterile sample in 5 days A sterile sample in 15 days The first production build of a new pack in 30 days Challenge Us with Your Vision: Challenge Us with Your Vision We invite you to give the Sorin Group a chance to prove our claim. Call us at 888-GRP-TIME. Tell us the goals you’d like to achieve. Then watch our architects go to work, optimizing pack design and production assembly. We’ll help you achieve your dream of better bypass faster, easier and more cost-effectively than you may have thought possible.