Published on October 3, 2007
Navigating the UF Computing Scene: Navigating the UF Computing Scene Information Technology at UF www.it.ufl.edu Presenters: Presenters Vicki Kitts-Turner, NERDC [email protected] Fran McDonell, CIRCA [email protected] Mark Trammell, Web Administration [email protected] OIT Structure: OIT Structure OIT Organizations: OIT Organizations AT (formerly OIR)/CIRCA www.oir.ufl.edu www.circa.ufl.edu NERDC www.nerdc.ufl.edu Network Services net-services.ufl.edu Telecom www.ppd.ufl.edu/telecommunications/ telecommunications.html Web Admin www.webadmin.ufl.edu Accounts - GatorLink: Accounts - GatorLink Cost: Free Who: All UF faculty, staff, & students What: Email Web pages Dial-up allotment Access administrative services Where: gatorlink.ufl.edu Help: UF Computing Help Desk Accounts – Departmental/college : Accounts – Departmental/college Cost: Free Who: Faculty, staff, and/or students in your department/college What: Email Specific academic or instructional Where: Contact your departmental computing coordinator Help: Your departmental/college IT support staff Accounts – NERDC administrative: Accounts – NERDC administrative Cost: Paid by department or college Who: Faculty, staff What: Access to specific administrative services (e.g., purchasing) Where: Your departmental supervisor, chairperson, or dean Help: Specific: Depends on the application General: UF Computing Help Desk or NERDC Support Desk Accounts – NERDC Academic: Accounts – NERDC Academic Classroom/instructional Cost: Paid by CIRCA (Academic Affairs) Who: Faculty, instructors, TAs What: For students in a class Where: CIRCA Help: UF Computing Help Desk Accounts – NERDC Academic, continued: Accounts – NERDC Academic, continued NERDC Basic Access Cost: Paid by CIRCA (Academic Affairs) Who: Faculty, staff, grad students What: Email, NERDC computing services Where: CIRCA Help: UF Computing Help Desk Accounts - NERDC Academic, continued: Accounts - NERDC Academic, continued NERDC Research Computing Initiative (RCI) Cost: Free Who: Faculty, researchers What: NERSP IBM AIX/Unix) resources Where: By award only [email protected] Help: NERDC Support Desk Accounts - NERDC Individual: Accounts - NERDC Individual Cost: Varies; paid by account holder Who: Faculty, staff, students of Florida public universities What: Access to various NERDC services Where: NERDC Accounting Services Help: NERDC Support Desk Accounts – Grove academic: Accounts – Grove academic Cost: Free Who: Faculty, instructors, TA s What: For students in a class Where: CIRCA Help: UF Computing Help Desk Accounts – Grove individual: Accounts – Grove individual Cost: Free (except for undergraduates) Who: Faculty, staff, students What: email, web pages Where: Faculty/A&P – CIRCA USPS – requires departmental approval Students – CIRCA Help: UF Computing Help Desk Accounts – Grove student organizations: Accounts – Grove student organizations Cost: Free Who: Official student organizations What: Email, web pages Where: CIRCA Help: UF Computing Help Desk Email - GatorLink: Email - GatorLink Address: [email protected] Mailbox: 25MB Web-based: webmail.ufl.edu Client software Forward: Modify at gatorlink.ufl.edu Help: UF Computing Help Desk Systems: Open Systems Group, NERDC Email - NERSP: Email - NERSP Address: [email protected] Mailbox: no limit; charged to account Client software Login and use pine mail Forward: address in .forward file Help: Help Desk, NERDC Support Desk Systems: Open Systems Group, NERDC Email - Grove: Email - Grove Address: [email protected] Mailbox: 10-20 MB Web-based: webmail.grove.ufl.edu Client software Login and use pine mail Forward: address in .forward file Help: UF Computing Help Desk Systems: Curriculum Services, CIRCA Email Configuration: Email Configuration * POP is not recommended Email Virus Protection: Email Virus Protection Virus Protection Tips nslog.nerdc.ufl.edu/security/orientation/staff.html Verify attachments with sender Install McAfee and configure for weekly updates Patch OS Check F-Secure, McAfee, Norton web information smtp.ufl.edu email virus scan Category A: warning and renamed attachment Category B (self-replicating): rejected Support: Open Systems Group Email Lists: Email Lists lists.ufl.edu Online list archives (e.g. CCC list) List owner interface Commands to [email protected] Email to [email protected] DOCWEB document: E-Mail Lists at NERDC Support: [email protected] Connections – Campus Network: Connections – Campus Network OIT Network Services net-services.ufl.edu Network management, planning Report network problems: [email protected] Subnet managers: [email protected] Domain name service Dialup, VPN, Wireless, UF Web Cache Connections - Dialup: Connections - Dialup GatorLink/NERDC dialup 56.6Kbps v.90 GatorLink: username/i OS Configurations: UF Software CD GatorLink: help.gatorlink.ufl.edu NERDC: NERDC Dialup 101 (DOCWEB) Help: UF Computing Help Desk Systems: Network Services Connections - Dialup: Connections - Dialup Connections – Walkup: Connections – Walkup WIPA: Walkup Internet Port Authentication micro.circa.ufl.edu/walkup TCP/IP use DHCP (Software CD web) GatorLink at connect.circa.ufl.edu Charge back for laser and plotter print Help: UF Computing Help Desk Connections - Wireless: Connections - Wireless Campus Wireless net-services.ufl.edu/wireless Wireless adapter EEE 802.11b standard GatorLink account using WIPA Cisco Aironet 350 recommended Help: UF Computing Help Desk Systems: Network Services Connections: DHNet : Connections: DHNet Division of Housing Network TCP/IP using DHCP UF Software CD instructions Configurations: UF Computing Help Desk DHNet Help Desk: 392-2171 ext. 191 Connections - VPN: Connections - VPN Virtual Private Network net-services.ufl.edu/vpn Secure data transfer, UF IP number Download OS client and certificate Help: UF Computing Help Desk Systems: Network Services Connections – Library Proxy: Connections – Library Proxy UF Library Proxy www.uflib.ufl.edu/ufproxy.html Connect to UF IP number proxy Browser-based proxy setting 14-digit library number and UF Configurations: UF Computing Help Desk UF Library Systems: [email protected] Software – UF Software CD: Software – UF Software CD Dialup/DHNet/walkup configurations Web browsers Email software Netscape, Outlook, Eudora, PC-Pine, Pegasus Telnet and FTP software SSH, Host Explorer, Tera Term, WS-FTP Utilities: McAfee, Stuffit/Expander, Acrobat reader Computer-based training – NETg Software – Soda Shoppe: Software – Soda Shoppe www.software.ufl.edu Site-License agreements Adobe, SAS, SPSS, SigmaPlot, Maple, Matlab Software distribution GatorLink and/or campus IP required Media loan/checkout, CD distribution Software - Obtaining: Software - Obtaining UF Purchasing purchasing.ufl.edu Follet Tech Hub shop.efollett.com/htmlroot/storehome/universityofflorida779.html Training – General: Training – General www.it.ufl.edu/training/ Available to all and free! NETg : netg.ufl.edu Peer (like today!) Human Resources: www.hr.ufl.edu/training/ Training – General: Training – General Center for Instructional Technology and Training (CITT) Faculty, A&P – free USPS – cost to your department www.citt.ufl.edu/training/ Health Science Center HSC faculty, staff; others by availability www.health.ufl.edu/itcenter/ Leisure courses Cost training.circa.ufl.edu Training – Specific: Training – Specific CIRCA Technical Assistants Program (TAP) Cost: Paid by department or individual For IT support staff training.circa.ufl.edu/TAP/ Vendor Certifications NETg Vendor classes Training : Training Computer Challenge! it-train.ufl.edu Support/feedback IT Training Committee: [email protected] Video Services: Video Services Campus Video: video.ufl.edu Videoconferencing Campus Cable TV Satellite downlinks Streaming video –rs.circa.ufl.edu Classroom support: www.oir.ufl.edu/classrooms ADSM Backup Service: ADSM Backup Service adsm.nerdc.ufl.edu Backup, restore, archive network data Download client Nominal cost Support: NERDC Open Systems [email protected] Web Page Development: Web Page Development GatorLink plaza.ufl.edu Client/server only help.gatorlink.ufl.edu NERSP DOCWEB: Putting Your World Wide Web Pages on NERDC Grove grove.ufl.edu/personal.html Standards and Policies: Standards and Policies AUP: www.cio.ufl.edu/aupolicy.htm Security: www.it.ufl.edu/policies/security Web: www.webadmin.ufl.edu GatorLink: www.gatorlink.ufl.edu/policy.html Copyright: pirate.ifas.ufl.edu UF’s General Council 392-1358 To resolve legal issues For information requests from outside entities UF Directory/Phonebook: UF Directory/Phonebook phonebook.ufl.edu Changing information Home – Personnel Department Work – Department Phonebook Coordinator Email – Gatorlink web page or Phonebook Coordinator Phonebook Coordinator’s Role UF Directory Project www.it.ufl.edu/projects/directory/ Administrative Applications: Administrative Applications Administrative Application Menu www.soars.ufl.edu Information Systems Flair/SAMAS [email protected] Registrar www.isis.ufl.edu Student Records/ISIS, Grade-A-Gator 392-1374 x7286 Security access based on job requirements Course Development: Course Development CITT Services – www.citt.ufl.edu Instructional Design Graphics, Photography, Video Editing Web Course Tools: webct.ufl.edu BlackBoard at Health Center IFAS Communication Services Instructional Support: Instructional Support Multimedia Classroom Support www.oir.ufl.edu/classrooms CIRCA Lab Classrooms labs.circa.ufl.edu CITT Classroom (for faculty) www.citt.ufl.edu Teaching Center Laptop Collaborative Space www.teachingcenter.ufl.edu Teaching Resources: Teaching Resources www.oir.ufl.edu AT Teaching Center – TV Tutoring AT Media Library AT Testing and Evaluation UF Faculty Laptop Program (CITT) University Center for Excellence in Teaching – www.ucet.ufl.edu Research: Research Research and Graduate Programs UF Library: www.uflib.ufl.edu WebLuis Lexis/Nexis Library Databases Multi-Media Database Project digitalworlds.ufl.edu/ufpgl/2/index.html Research Computing Initiative (RCI) Computing Resources: Computing Resources Office of Information Technology: www.it.ufl.edu University Computing Support Organizations UF Computing Help Desk: helpdesk.circa.ufl.edu College and Department Support Network (LAN) Manager Workstation Support Unit IT Security Manager GatorLink Customer Service Representative NERDC Account Administrator Department Phonebook Coordinator Local Consultants Questions: Questions ?