Negotiation Skills

Information about Negotiation Skills

Published on January 12, 2009

Author: sabra313



Slide 1: Negotiation Definition: : Definition: Negotiation is a basic means of getting what you want from others by interactive communication designed to reach an agreement Slide 3: Dictator Difference In Opinion Share Or Exchange Conflict Yes but / No because Negotiate Could Not Process Leads To TO Solve Leads To Development of the Idea of Negotiation Slide 4: There must be at least two or more parties involved. There is a common interest between parties. Have definite goals and objectives. Allow adequate time for the process Basics Of Negotiation Slide 5: Major Influences on the Process Choice Issues Time relationship Attitude Slide 6: Positive Attitude Knowledge of the Negotiation process An understanding of people A grasp of your subject Creativity: settle on a solution before you negotiate Communication skills Basic Elements of Successful Negotiation Slide 7: Relate: Building a relationship Explore: Interests of both sides Propose: One concrete proposal addresses all underlying interests Agree: Compromising & create alternatives Negotiation Process REPA Slide 8: Benefits: Avoid surprises Provide more options Planning For Negotiation Slide 9: Process: Rational: Why we are negotiate Objectives (Yours): Goals priorities Differences: Possible conflicts Mode of Negotiation: Bargaining, time frame & issues Communications Planning For Negotiation Slide 10: Protect your self from agreement you reject Make the most assets to satisfy your interests. Objectives of Power Negotiation HOW ? Slide 11: Best Alternative To a Negotiated Agreement to produce something better The better your BATNA the greater your power Know Your BATNA Slide 12: Learn to flinch Recognize that people often ask more than they expect to get The person with the most information usually does better Practice at every opportunity Maintain your walk away power Five Ways To Negotiate Effectively Slide 13: Self confidence, patient, empathy. Know when to start, stop & your bottom line Know your best alternative to a negotiated settlement “BATNA” If other party respects you they will try harder to agree with you Aware of non-verbal communication The Negotiator Must Be: Slide 14: Thank you

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12. 01. 2009