quidnunc

Information about quidnunc

Published on April 22, 2008

Author: Waldarrama

Source: authorstream.com

Content

Real-world e-commerce:  Real-world e-commerce Tony Phillips Project architect Objective:  Objective To understand the impact of e-commerce and what’s driving it To know what the key technologies and technology trends are Agenda:  Agenda Who are Quidnunc? Why do we know about e-commerce? What is e-commerce and why is it important? What are people doing about it? What are the key technologies for e-commerce? What are the key trends in e-commerce? Quidnunc who?:  Quidnunc who? e-commerce is what we do global e-commerce software house £10m+ turnover 200+ people, average age 26 vanguard technology mix of ‘blue chip’ and dot-com clients What is e-commerce?:  What is e-commerce? e-commerce is...:  e-commerce is... “...the digital exchange of value.” e-commerce is...:  e-commerce is... “...the digital exchange of value... …which involves a transaction closed over the internet.” The whole process:  The whole process Why is e-commerce important?:  Why is e-commerce important? Changing products:  Changing products New possibilities:  New possibilities Self service New product bundles Dynamic pricing Post-order production Mass customisation Electronic delivery Subscription pricing Auction based pricing On-line bidding Real-time eCare Product unbundling Profile based recommendations Integrated supply chain New direct channel Brand extension The ROI gold mine:  The ROI gold mine Processing—of orders, calls, etc —is 5 to 10 times cheaper Customers up-sell or cross-sell themselves, so revenue per customer can be 50% higher ‘Viral marketing’ can lead to explosive growth e-commerce forecasts:  e-commerce forecasts e-commerce as a percentage of worldwide sales Source: Forrester Research Inc. Market speed:  Market speed intermediaries help consumers search and compare prices purchase decisions are made quickly more ‘transparency’ less customer loyalty The value ‘web’:  The value ‘web’ To prosper in the new environment, an organization’s principal virtue needs to be agility.:  To prosper in the new environment, an organization’s principal virtue needs to be agility. What are businesses doing about it? :  What are businesses doing about it? Vision:  Vision Before strategy comes vision: “let’s create the same feel online as we offer now in the physical world” Need to get a lot more creative combine: brand, business objectives, unique qualities of each industry, technology possibilities Digital strategy:  Digital strategy What to do to achieve the vision: there are already plenty of patterns to use these patterns can be applied to different businesses in creative ways this plus practical thoughts form the basis of a digital strategy Cannibalize your own business:  Cannibalize your own business Barnes and Noble catalog with online ordering reader reviews of of titles steals business from traditional stores, but also steals business back from amazon.com How can you compete with your new web competitors on the web? Go pure cyberspace:  Go pure cyberspace Egghead software closed retail outlets - became internet only deliver services and product digitally auctions on surplus stock What if we made the digital world our first priority and the physical second? Outsource to your customers:  Outsource to your customers FedEx Where is my order? What do you do for your customers that they would rather do for themselves (and could probably do better)? What size of mortgage can I afford? Do I really need a repairman? Change the pricing model:  Change the pricing model Priceline buying service for airline tickets and new cars reverse auction—customer names their price, and Priceline finds a major airline willing to release seats better prices for buyers, new market for sellers Would your customers benefit from a different way of pricing—eg, micropayments or auctions? Make first contact:  Make first contact Microsoft Carpoint online car sales—search inventory of hundreds of car dealers own the relationship with the customer aims to be the first place a car buyer visits What is the first step your customers take in the chain of events that lead them to buy from you? How can you make contact with them then? What are the key technologies for e-commerce?:  What are the key technologies for e-commerce? ‘Simple’ web publishing:  ‘Simple’ web publishing Slide27:  Architecture foundation Slide28:  What are enterprise services? desk is supported by building services: heating and ventilation, telecoms e-commerce applications rely on digital services: credit checking, customer profiling new apps become smaller and cheaper to build Enterprise services Slide29:  Enterprise services and applications Slide30:  Application components What is a component? piece of software that provides a well-defined function via a well-defined interface Component technologies Microsoft COM+ / MTS JavaBeans / EJB CORBA 3-tier web architecture:  3-tier web architecture FIREWALL FIREWALL E-COMMERCE APPLICATION SERVER Slide32:  e-commerce Tools Strategy Tool Product ATG Dynamo, MS Site Server Many commerce channels:  Many commerce channels stores e-commerce direct mail affiliates Legacy integration:  Legacy integration Legacy systems support existing business operations eg ordering, fulfillment, marketing, financials key technology is XML (eXtensible Markup Language) ‘glue’ that ties together disparate systems Fitting it all together:  Fitting it all together FIREWALL APPLICATION SERVER What are the technology trends in e-commerce?:  What are the technology trends in e-commerce? Broadband:  Broadband Convergence of computing and consumer electronics streaming media to enrich consumer experience web access through TV & cable web as delivery channel for digital media (voice, music, video etc) Beware the hype! New delivery mechanisms:  New delivery mechanisms WAP is the current buzzword Phones, PDAs, watches all web-enabled UI and bandwidth limitations Usability challenges Behind the scenes web:  Behind the scenes web Pervasive, unobtrusive connectedness local wireless networks (eg Sun Jini) web-enabled appliances that are self-diagnosing and self-maintaining software agents take people out of the loop Slide40:  Talk to me Take a card and e-mail me www.quidnunc.com Interested in Quidnunc?

Related presentations


Other presentations created by Waldarrama

ISP 20071031
30. 11. 2007
0 views

ISP 20071031

Mexican Revolution
13. 04. 2008
0 views

Mexican Revolution

CHINA
26. 03. 2008
0 views

CHINA

God is Love
17. 06. 2007
0 views

God is Love

GENOCIDE FRAMEWORK
28. 12. 2007
0 views

GENOCIDE FRAMEWORK

berlino
17. 04. 2008
0 views

berlino

pandemics
10. 04. 2008
0 views

pandemics

WF Surface Water
07. 04. 2008
0 views

WF Surface Water

LopezBGET12May05
30. 03. 2008
0 views

LopezBGET12May05

Tut Prager
28. 03. 2008
0 views

Tut Prager

AMY IMS CLIVARSSG15
27. 03. 2008
0 views

AMY IMS CLIVARSSG15

boone
04. 10. 2007
0 views

boone

After The Tornado
05. 10. 2007
0 views

After The Tornado

Tornadoes
07. 10. 2007
0 views

Tornadoes

gp 9 forest resources
10. 10. 2007
0 views

gp 9 forest resources

maki
06. 09. 2007
0 views

maki

Teaching Hockey Sense
06. 09. 2007
0 views

Teaching Hockey Sense

lecture16
06. 09. 2007
0 views

lecture16

Mouth Protection Info For Clinic
06. 09. 2007
0 views

Mouth Protection Info For Clinic

peter huybers
06. 09. 2007
0 views

peter huybers

P E at Arnold House
06. 09. 2007
0 views

P E at Arnold House

The Kerr Metric
29. 11. 2007
0 views

The Kerr Metric

BHEU2004 NF SP EWS v11
03. 12. 2007
0 views

BHEU2004 NF SP EWS v11

Presentation Bejakovic
05. 12. 2007
0 views

Presentation Bejakovic

911
02. 11. 2007
0 views

911

dalhousie
12. 11. 2007
0 views

dalhousie

SEGUNDA GUERRA MUNDIAL
13. 11. 2007
0 views

SEGUNDA GUERRA MUNDIAL

Svarc
14. 11. 2007
0 views

Svarc

7 CECCHINI Marco
16. 11. 2007
0 views

7 CECCHINI Marco

Las Mujeres Jaguar
20. 11. 2007
0 views

Las Mujeres Jaguar

visual studio 2008 linq
28. 11. 2007
0 views

visual studio 2008 linq

WoodandRyan
24. 12. 2007
0 views

WoodandRyan

CreditCards
25. 12. 2007
0 views

CreditCards

southeastasia
28. 12. 2007
0 views

southeastasia

BC8 11 2
01. 01. 2008
0 views

BC8 11 2

dw space
02. 01. 2008
0 views

dw space

NHSL Dont forget workforce
07. 01. 2008
0 views

NHSL Dont forget workforce

Prasser Project Conf 2006 final
26. 11. 2007
0 views

Prasser Project Conf 2006 final

ASD BASIC
28. 12. 2007
0 views

ASD BASIC

OQ Presentation2
04. 12. 2007
0 views

OQ Presentation2

HIPAA Education BasicFinal0103
23. 12. 2007
0 views

HIPAA Education BasicFinal0103

NCIA CARDÃ ACA
28. 12. 2007
0 views

NCIA CARDÃ ACA

2002 annual meeting print
19. 02. 2008
0 views

2002 annual meeting print

Gang Primer 1ID1
26. 02. 2008
0 views

Gang Primer 1ID1

Prasad p3
06. 09. 2007
0 views

Prasad p3

PotatoesI
04. 03. 2008
0 views

PotatoesI

UNIT ONE INTRODUCTION
06. 03. 2008
0 views

UNIT ONE INTRODUCTION

Prezentacja4
18. 03. 2008
0 views

Prezentacja4

NC2005 Denbeck
06. 09. 2007
0 views

NC2005 Denbeck

Ceremonial Speech
31. 12. 2007
0 views

Ceremonial Speech

03conv d3 champs
06. 09. 2007
0 views

03conv d3 champs

BCH Slide PresentationFinal
06. 09. 2007
0 views

BCH Slide PresentationFinal

G050504 00
03. 10. 2007
0 views

G050504 00

02 TCSS Semi Formal Dance
27. 11. 2007
0 views

02 TCSS Semi Formal Dance

Changes in Medina County
11. 12. 2007
0 views

Changes in Medina County

sunum39
21. 11. 2007
0 views

sunum39

S14 44
17. 12. 2007
0 views

S14 44

God Embraces vs 2
17. 06. 2007
0 views

God Embraces vs 2

gender issues
17. 06. 2007
0 views

gender issues

Funny Bunny Camille Page
17. 06. 2007
0 views

Funny Bunny Camille Page

Funny Turns
17. 06. 2007
0 views

Funny Turns

history of comedy presentation
17. 06. 2007
0 views

history of comedy presentation

history of english
17. 06. 2007
0 views

history of english

hinman romeo
17. 06. 2007
0 views

hinman romeo

Helping Children Love to Read
17. 06. 2007
0 views

Helping Children Love to Read

health humor
17. 06. 2007
0 views

health humor

happiness Belarus
17. 06. 2007
0 views

happiness Belarus

group F
17. 06. 2007
0 views

group F

Gripping
17. 06. 2007
0 views

Gripping

gallows humor
17. 06. 2007
0 views

gallows humor

fwe 05
17. 06. 2007
0 views

fwe 05

bremsstrahlung nss2006
22. 11. 2007
0 views

bremsstrahlung nss2006

praes lehnert
14. 03. 2008
0 views

praes lehnert

Dabholkar2
28. 11. 2007
0 views

Dabholkar2

HELP PP
17. 06. 2007
0 views

HELP PP

Gaubatz
06. 11. 2007
0 views

Gaubatz

Women Energy
04. 01. 2008
0 views

Women Energy

chi course06 4 23
03. 10. 2007
0 views

chi course06 4 23

ALDA
06. 09. 2007
0 views

ALDA

CobraKai MarketingPresentation
06. 09. 2007
0 views

CobraKai MarketingPresentation

NAU Hockey Club
06. 09. 2007
0 views

NAU Hockey Club

AGM CoachingandNewNCCP
06. 09. 2007
0 views

AGM CoachingandNewNCCP

hackman CLC
17. 06. 2007
0 views

hackman CLC

Yi Capstone071604
07. 12. 2007
0 views

Yi Capstone071604

Hotchkiss REU03
07. 11. 2007
0 views

Hotchkiss REU03

CASE ITINERARIO
01. 11. 2007
0 views

CASE ITINERARIO