Salesforce & Cloud Computing Training in Koramangala Bangalore

Information about Salesforce & Cloud Computing Training in Koramangala Bangalore

Published on October 15, 2014

Author: codefrux

Source: authorstream.com

Content

SalesForce: SalesForce Agenda: Agenda Cloud Computing CRM Salesforce Sales force editions Job Opportunity in Salesforce Cloud Computing: Cloud Computing Delivery of computed services over the internet. A Computing type that relies on  sharing computing resources  rather than having local servers or personal devices  to handle applications . Services  such as servers, storage & applications are provided to an organization over the Internet . Evolution of Cloud Computing: Evolution of Cloud Computing It started evolving in the 1950s with mainframe computing . The concept of virtual machines (VMs) was created around 1970. In 1990s , virtualized private network connections were offered by telecommunication companies. The evolution of cloud computing is briefly explained below: Grid computing : Solving large problems with parallel computing Utility computing : Offering computing resources as a metered service SaaS : Network-based subscriptions to applications Cloud computing : Anytime, anywhere access to IT resources delivered dynamically as a service Classification of Cloud Computing: Classification of Cloud Computing IaaS  - Infrastructure as a Service . A model which outsources the equipment to support storage, hardware, servers and networking components . PaaS   - Platform as a Service . A model that r ents hardware, operating systems, storage and network capacity over the Internet.  SaaS   - Software as a Service . A software distribution model, hosted by a application service provider that is offered to customers over the internet. Types of Cloud Computing: Types of Cloud Computing Public Cloud   Its a model where services are offered over the Internet that is open for public use, on a pay-per-usage basis. Private Cloud It’s a model where the services are offered to a single organization, managed internally or externally by a third party. Hybrid Cloud It’s a model that is a mix of public and private clouds. Community Cloud Its an infrastructure shared by several organizations supporting a specific community . Vendors: Vendors * Source:http ://www. http ://vendorslandscape.com / CRM: CRM Customer Relationship Management (CRM) is a strategy that helps a business to manage its customer & sales relationships. CRM is focused on customer interaction and designed in order to optimize revenue, profitability and customer loyalty . CRM   application activities are standardized, automated and shared across organizations for improving   customer interaction of the companies. Purpose: Purpose T he most obvious purpose of customer relationship management is to help a business retain its customers. I t helps the business understand what needs to be done in order to get more customers. T o reduce costs by managing costly complaints and finding out what services are useless / useful for the customers. Fundamentals : Fundamentals Retaining the existing customers and building a relationship with other value-adding allies is critical to any corporate performance these days. Businesses compete multiple product offered, created or delivered by networks, alliances and partnerships. CRM recognizes that long-term relationships with customers is one among the most important assets for any organisation . Sales Cycle: Sales Cycle * Source:http ://www. http ://pipedrive.com / Understanding CRM Terminologies: Understanding CRM Terminologies Accounts  – an organization or a company that you want a business relationship with. Like a prospect, partner(s), competitor(s) or re-sellers . Contacts  – any individual from database associated to specific accounts . Leads  – contacts received from different sources . Opportunities  – the potential sales deal that you want to track from the lead. Report – Real time summaries based in the information. SalesForce: SalesForce Salesforce, headquartered in San Francisco, California, was found in 1999 by Marc Benioff & Parker Harris. It’s a global cloud computing company. Salesforce is known for its Customer Relationship Management (CRM) product. It’s expanded into the ‘Social Enterprise Arena’. Most innovative company – No.1, Forbes Magazine. Best 100 companies to work for – No.7, Fortune Magazine. Why SalesForce: Why SalesForce Affordable: delivers a CRM for Nonprofit organizations at a low cost. Accessible: allows you to reduce the need to upgrade and maintain hardware and expensive networks . Complete Solution: includes Sales, Marketing, Service and Partners for better solutions. Security: provides a safe environment for your data . Fast: Results are achieved fast due to focus on innovation. SalesForce Products: SalesForce Products Sales Cloud - Sales force automation and CRM Service Cloud - Customer service, support, and help desk ExactTarget Marketing Cloud - Email , mobile, social, & website marketing Salesforce1 Platform - Cloud application development Chatter - Enterprise social network Work.com - Sales performance management PowerPoint Presentation: * Source:http ://www. http ://focusonforce.com / Pros & Cons of SalesForce: Pros & Cons of SalesForce Pros Proven innovator. Simple user interface. Delivering technology. Covers all stages of customer lifecycle. Cons Competitively weak in SaaS CRM industry. Fewer international data centres than competitors. No scope beyond CRM solutions. Solutions for only B2B no CRM for B2C. SalesForce Editions: SalesForce Editions * Source:http ://www. http ://salesforce.com / Who can Learn: Who can Learn There are different types of jobs available in Salesforce, based on your preferred job type and role , you should go for the specific training track(s). The job role can be decided based on the following: For Fresher's – based on area that they want to venture in. For Experienced candidates – based on qualification, work experience & the role that they have been / want to pursue. For a developers with programming knowledge, Choices are: Administration – ADM 201 for admin training Basic Developer – DEV 401 Advance Developer – DEV 501 Technical Architect – DEV 601 Who can Learn: Who can Learn For a candidate without programming knowledge, Choices are: Administration – ADM 201 for admin training Basic Developer – DEV 401 Sales Cloud Consultant Service Cloud Consultant For a candidate with little programming knowledge, You can set your path for career development journey in SalesForce cloud computing B egins the training on Administration ADM 201 certification Then gradually venture into other tracks based on your interest area and opportunity you want to have . Job Opportunities in SalesForce: Job Opportunities in SalesForce Microsoft – Cloud computing to create 2 million jobs in India and nearly 14 million new jobs worldwide by 2015. Gartner – Cloud market is expected to grow at an average of 50% every year till 2015. TOI – Enterprises used to spend about 32% of their IT budget on in-house hardware in 2011, but that is down to 24% in 2012. IDC – The Indian Cloud Market may grow by more than 70% HCL – The industry ready workforce for new domains like cloud and mobility may be as less as 5.7% of the current IT workforce . 65% US companies are using cloud based solutions as on today . Job Opportunities in SalesForce: Job Opportunities in SalesForce 159% growth in demand for salesforce.com talent since 2009. 20 lacs new job will be available in India in next 1 year. Salesforce.com and Oracle announced a comprehensive 9 year partnership encompassing all three tiers of cloud computing – Applications, Platform & Infrastructure . * Source:http ://www. http ://talentneuron.com / Salary Trends in SalesForce: Salary Trends in SalesForce * Source:http ://www. http:// indeed.com / Salary Trends in SalesForce: Salary Trends in SalesForce * Source:http :// www.http://developer.salesforce.com / Q & A: Q & A Q & A PowerPoint Presentation: THANK YOU

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