Published on January 24, 2008
Good Leadership or Great Leadership?: Good Leadership or Great Leadership? November, 2007 School Administrators Face a Daunting ChallengeAmerica’s Future Depends upon your Success http://www.glumbert.com/media/shift: School Administrators Face a Daunting Challenge America’s Future Depends upon your Success http://www.glumbert.com/media/shift K12 Funding as % of Gross National Product: K12 Funding as % of Gross National Product 4.7% in 03-04 Challenges facing Education Organizations: Challenges facing Education Organizations How many school administrators in your state will retire in the next 10 years? How will the demographic shift impact your organization? How will you change your value proposition to the individual? Challenges facing Education Organizations: Challenges facing Education Organizations State studies show 40% of current key school administrators will retire in the next 10 years! Studies show major differences between current administrators and next generation administrators What are you doing about this? A Simple View of theEducation System: A Simple View of the Education System Education $$$ Outcome Education Converts Money to Outcome What is the Efficiency of the Conversion? Harsh Reality facing America’s Education: Harsh Reality facing America’s Education Money is not the answer – we must increase efficiency We must achieve administrative excellence What Can You as an Individual Do about This Challenge? : What Can You as an Individual Do about This Challenge? Far more than you may realize!! The Importance of Technology: The Importance of Technology Processes produce results; people build and execute processes Change management by Leaders improves the process Processes retain Valued Knowledge Technology sustains the improvement; prevents backslide Your Responsibility to America’s Future: Your Responsibility to America’s Future Build your legacy in the form of sustainable business processes Leave your life’s knowledge behind when you leave the job Position the next generation to make incremental improvements; not start from scratch Do what’s right for America’s schools Good is the Enemy of Great!: Good is the Enemy of Great! Good = Customer Satisfaction; the absence of complaintsGreat = Client Successhelping others achieve goals: Good = Customer Satisfaction; the absence of complaints Great = Client Success helping others achieve goals The Search Continues…: The Search Continues… Post World War II focus on Management; era of hard assets 1980’s Dr. Deming and Quality 1990’s Tom Peters – Excellence 2000 Jim Collins – Good to Great It is clear today that Leadership is more valuable than Management Leadership Excellence: Leadership Excellence A lifelong journey, not a destination Wooden: It is what you learn after you know it all that counts! Who wants to be a Billionaire? One View of the Pursuit of Success: One View of the Pursuit of Success What do you learn each day? Who is on your team? Are you willing to sacrifice something today to have more tomorrow? What is Leadership?: What is Leadership? Leadership is the capacity to lead people to a common purpose and goal; and the character to inspire confidence. Create a disciplined environment, but one without fear Give Hope for a better tomorrow Courage – it is contagious! Good is the Enemy of Great: Good is the Enemy of Great Passion for excellence Are you committed to continual improvement? Or do you settle for “good” “Impossible” is merely someone’s opinion Level 5 Leadership: Level 5 Leadership Leadership exists throughout the organization; not just at the top Ambition is focused on the organization’s success – not the individual’s success Leaders build people and teams Leaders build improved and sustainable processes Level 5 LeadershipKey Adjectives: Level 5 Leadership Key Adjectives Quiet, humble, modest, reserved Gracious and mild-mannered; understated Unwavering resolve to do what must be done for the Organization More plow horse than show horse; the tortoise still beats the hare! Level 5 Leadership -The Window and the Mirror: Level 5 Leadership - The Window and the Mirror Looks in the mirror when problems occur - takes responsibility instead of fixing blame Constantly looks out the window when things go well to give credit to others A Rigorous Culture;Not a Ruthless Culture: A Rigorous Culture; Not a Ruthless Culture The only way to deliver to the people who are achieving is to not burden them with the people who are not achieving Let everyone know immediately and continually the rigor of the culture; failure to do so is “ruthless” A Guide to being Rigorous: A Guide to being Rigorous Put your best people on your biggest opportunity; not your biggest problems Managers and Leaders argue and debate, sometimes violently – then unify fully behind a decision regardless of one’s personal view Confront Brutal Facts,But Never Lose Faith: Confront Brutal Facts, But Never Lose Faith Sometimes a brilliant idea will be murdered by a gang of brutal facts! If decision analysis is infused with facts, the correct decision often becomes obvious People must have no fear of telling you that you are wrong A Climate where the Truth is Always Heard: A Climate where the Truth is Always Heard Teach people how to think – not what to think Employees must have “No Fear” when facts conflict with decisions “Fear” creeps into all organizations; you must constantly purge fear A Climate where the Truth is Always Heard: A Climate where the Truth is Always Heard Lead with questions – not answers Engage in dialogue and debate – not coercion Conduct autopsies without blame “Listen to the whispers and you will not have to hear their screams” Three Key Principles:Good to Great Transition: Three Key Principles: Good to Great Transition What can we be the best at? How is that important to the success of your organization? Are you truly passionate about being the best and doing something great? Attitude vs. Aptitude: Attitude vs. Aptitude What is the performance rating of your team today? Attitude is a choice Attitude determines the actions and outcome of the team The Leader defines the attitude more than anyone on the team; Look in the Mirror! Some Leadership Characteristics: Some Leadership Characteristics Leaders Love Life Leaders have a contagious positive attitude Leaders are committed; their actions align with the words (Do/Say Ratio) Leaders create a spirit of approval; not of criticism (3-1 minimum ratio) Leaders love and respect their team More Leadership Characteristics: More Leadership Characteristics Leaders have to believe in their team more than the team believes in themselves Leaders communicate; clearly and continuously Leaders have Courage; and courage comes from passion, not position Paradox and Ambiguity!: Paradox and Ambiguity! We do not seek consensus – recognizing that consensus decisions are often at odds with intelligent decisions We are responsible for the final decisions; we seek input and debate, but then we make the decision and look in the mirror Change Management: Change Management People hate change; the only thing worse than changing is what happens if we fail to change Feelings never change behavior; changing behavior will change feelings Leaders have the courage to change A Culture of Discipline: A Culture of Discipline Bureaucracy is to compensate for incompetence and lack of discipline All freedom must come with an equal amount of responsibility Your “Stop Doing” list may be more important than your To-Do List! The Importance of Technology: The Importance of Technology Processes produce results; people build and execute processes Change management by Leaders improves the process Technology sustains the improvement; prevents backslide Technology is the most cost effective tool a manager has today The Flywheel Effect: The Flywheel Effect Great companies start modestly and slowly, but turn the flywheel everyday until the momentum propels them forward No one event drives the flywheel – rather a thousand small pushes makes it turn and gain momentum The Flywheel Effect: The Flywheel Effect Tremendous power exists in the fact of continued improvement and the delivery of results. Show how small tangible accomplishments fit into the context of the flywheel; let everyone feel the momentum People want to be on a winning team Are you motivated to go from Good to Great?Only you know!: Are you motivated to go from Good to Great? Only you know!