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TFT14: The End of IT's Monopoly on Trust: Vital lessons from the consumer space

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Information about TFT14: The End of IT's Monopoly on Trust: Vital lessons from the...

Published on February 17, 2014

Author: JonHall7

Source: slideshare.net

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Jon Hall's presentation at Tomorrow's Future Today Winter 2014 (TFT14), 18th February 2014, 7am GMT.

“A new wave of consumer services, like Uber, TripAdvisor and Yelp, is attacking long-established (and often self-appointed) sources of trust and authority. In this presentation, Jon Hall argues that the same thing is already happening to business IT. What lessons must we learn, and what actions must we take?”

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