trainplanesandautomo biles

Information about trainplanesandautomo biles

Published on March 13, 2008

Author: Lucianna

Source: authorstream.com

Content

Planes, Trains & Automobiles:  Planes, Trains & Automobiles Clodagh Buckley National Sales Manager, Virgin Trains sponsored by Planes, Trains & Automobiles:  Planes, Trains & Automobiles Drew Crawley Head of Sales, British Airways Johan Vanneste Managing Director, VLM Airlines Emma Harris Director of Sales, Eurostar Tony Collins Chief Executive, Virgin Trains Robert Kingdom Head of Marketing & Business Development, Masterlease sponsored by Drew Crawley:  Drew Crawley Head of Sales, British Airways sponsored by UK Domestic Air Travel Growth:  UK Domestic Air Travel Growth Source: TMS UK domestic pax data (Schedule Pax ow journeys) Our Joint Challenge :  Our Joint Challenge Continue to profitably meet the needs of our customers with minimum environmental impact Profitably meaning sustainable, controlled and with a level playing field Drive a more integrated approach to multi mode transport Transport Integration:  Transport Integration Airports are the worlds largest integrated travel hubs Point to point passengers value good road and rail links to airports Connecting passengers value good shorthaul links to airport hubs All modes should focus on making end to end journey efficient and convenient Key issue for UK is good rail links to airports Heathrow Transport Links:  Heathrow Transport Links World’s third largest aviation hub £750m invested in rail links since 1990s – funded by “single till” >20% of passengers/staff arrive/depart by rail New rail links planned – Airtrack and Crossrail Terminal 5 will enhance rail access Leading UK bus terminus Good road access M25/M4 In Summary:  In Summary Train v Plane debate is sterile Need efficient integrated transport system Good rail access to airports reduces car use and helps environment Heathrow T5 opportunity for further integration Playing field should be levelled The market will decide if its prepared to pay for it Johan Vanneste:  Johan Vanneste Managing Director, VLM Airlines sponsored by Who is VLM Airlines?:  Who is VLM Airlines? A Regional Business Airline The largest Carrier at London City Airport (The only airport IN London) 80% of passengers are business people High Quality full-service product Time-saving, punctual and reliable travel solutions We fly domestically in the UK (Liverpool and Manchester) and to the Benelux region What do business people want?:  What do business people want? They hate standing in long lines They hate wasting time They hate being late They want to be looked after They want efficient quality service They want flexibility and choice Low Fare Airlines:  Low Fare Airlines You get a low fare, but that’s all No food Cramped seats, “Cattle class” They drop you off 100 miles from your destination Little or no service Try to buy a ticket for next day travel, and compare it to the full service airlines We can beat any train, any time:  We can beat any train, any time We are at least twice as fast We get you door to door faster We deliver you the longest possible working day in London We give you free meals, healthy food options and free drinks We do not get subsidies Why are we the fastest?:  Why are we the fastest? Because we fly to London City and from other City Airports Because London City is the only airport IN London Because we only have 15 minutes check-in Because flying time is only 50 minutes Because London City has its own Underground Station (DLR) P.S.: An aircraft does not stop along the way to let people on and off So you see...:  So you see... Flying CAN be extremely fast & efficient No, you don’t...:  No, you don’t... Have the nice countryside scenery Have the quiet comfort of the Eurostar, but it takes twice as long to get to your destination Have to sit next to a person chatting in his mobile the whole trip Run the risk that there are engineering works on the tracks or roadworks Yes you can...:  Yes you can... Arrive in a safe and secure environment, even late at night Work on your laptop and read your reports Prepare for your presentation Read a paper or a book Sit comfortably (and nobody has to stand) Enjoy a meal But you better do it fast because you are at your destination before you know it Cars:  Cars Yes, I like driving when I have the time Complimentary to flying to get where you want to be The environmental angle:  The environmental angle How do you think electricity is made? An aircraft has a small noise “footprint”, a high speed train creates a disturbance all the way from its origin to its destination Population disturbed: 7% of people in Europe live around airports, 14% around rail tracks, 79% along roads Source: IATA The environmental angle (2):  The environmental angle (2) Todays aircraft consume about 3.5 ltr/100km, similar to small car, but 6 times the speed Air Transport produces 2% of C02 emissions, yet it supports 8% of global economic activity Power generation produces 39% of CO2, Road traffic 22% Source: IATA Some more facts:  Some more facts Air Transport pays entirely for its infrastructure Every air journey contributes 4.6 to 8.4 € Every rail journey is subsidised 2.4 to 7.4 € and costs the UK taxpayer 2.1 billion € annually High speed rail track costs 69 Million € per km Per passenger-kilometre, air transport uses less than 1% of the land required for the entire transport network in the EU Source: IATA So yes,...:  So yes,... Air Transport is here to stay to offer fast, time-sensitive and flexible travel solutions No train. No gain:  No train. No gain Emma Harris Director of Sales, Eurostar sponsored by No Train. No Gain:  No Train. No Gain High speed rail, what does it mean? The natural choice Time savings Cost savings Enhanced traveller experience Going green The future… No Train. No Gain:  No Train. No Gain The natural choice Where there is a high speed rail option, travellers are choosing it: No Train. No Gain:  No Train. No Gain The natural choice Where there is a high speed rail option, travellers are choosing it: The natural choice Where there is a high speed rail option, travellers are choosing it: No Train. No Gain:  No Train. No Gain Time savings Frequency: When was the last time you were in a meeting that didn’t overrun? More frequent departures than air Eurostar offers: Up to 17 services a day to Paris 10 services a day to Brussels Train capacity; Eurostar 750 seats per train Capacity for up to 40,000 travellers each day Ability to add extra services with extra demand No Train. No Gain:  No Train. No Gain During October to December 2005 the overall on-time performance (defined as early to 15 minutes late) of scheduled airlines at the ten UK airports monitored fell by 2 per cent from 75 to 73 per cent, compared with the fourth quarter of 2004. (Source: CAA www.caa.co.uk) In 2005, Network Rail reported 83.5% (arrival within 5 mins) Network Rail also plans to reduce delays by a further three million passenger minutes by 2008-09, and reduce the number of broken rails by a further 8% over the next year Eurostar average punctuality was 86.3% in 2005 and record punctuality of 92% was achieved in Q1 2006 Does this affect your decision making? Can we put a price on punctuality? Time savings Punctuality: How unprofessional (and frustrating?) is it to be late for a meeting, regardless of the excuse? No Train. No Gain:  Station Train departs Arrival Hotel / Meeting Office Plane Eurostar 1h 1h 20m 1h 5m 1h 15m 10m 2h35m 30m 5m 30m No Train. No Gain Time savings City Centre to City Centre means door to door - it’s quicker City of London to City of Paris = 4hr40 on Air vs. 3hr40 on Eurostar No Train. No Gain:  No Train. No Gain Cost savings Productivity: Time is money… Ability to talk on mobiles, work on blackberries and laptops in comfort 2.5 hours of uninterrupted work time No restrictions at take off and landing 2 minutes from arrival to taxi queue Free Wifi in the lounges Power points available in Business Premier No Train. No Gain:  No Train. No Gain Cost savings: The Eurostar Total Cost Solution No Train. No Gain:  No Train. No Gain Enhanced traveller experience High speed Rail - Bringing long-haul standards to short-haul travel Full complimentary at seat meal service Express breakfast option Dedicated business carriages Space to work or relax A seamless journey Arrive fresh, ready to do business No Train. No Gain:  No Train. No Gain Going green What is the cost if not? Travel is a major way in which companies can reduce carbon emissions Rail produces 1/10 of the carbon dioxide emissions of short-haul aircraft per passenger carried New railway construction achieved through minimum impact to the environment 1.2 million trees and shrubs planted to absorb carbon dioxide emissions and merge the line with the Kent countryside Eurostar has carried 70 million passengers – if these had flown, the impact to the environment would be significant No Train. No Gain:  No Train. No Gain No Train. No Gain:  No Train. No Gain The future… No Train. No Gain:  No Train. No Gain The future… UK West Coast Main Line (from Euston) upgraded. 25 minutes saved London - Manchester CTRL2 launch 2007 - 20 minutes saved London Paris/Brussels France 25 years of TGV TGV Est (Paris - Strasbourg) opens next summer. Journey time reduced to 2hrs 20 (from 3hrs 50) Belgium High speed line between Liege and Aachen to open in 2008. Brussels to Cologne to be 1hr 45 (reduced from over 3 hours in 2001) Belgium & Holland High speed line between Antwerp and Amsterdam reduces Brussels - Amsterdam to 1 hr 45 (currently 3 hours) Providing the most valuable travel time :  Providing the most valuable travel time Tony Collins Chief Executive, Virgin Trains sponsored by Pressures of everyday life:  Sleep Emails Blackberry Budgets Contracts Business Cases Meetings The kids Partner Dog Errands Commuting Eat Phone calls Presentations Queuing Pressures of everyday life Proportion who strongly or slightly agree with the statement “I am often under pressure in my everyday life”, by gender, age and lifestage:  Time pressure in everyday life Source: ‘Changing Lives’, The Future Foundation Base: 1000 adults 16+, UK Proportion who strongly or slightly agree with the statement “I am often under pressure in my everyday life”, by gender, age and lifestage Slide45:  According to Henley Centre’s Planning for Social Change report, “time has become a more valuable commodity than money” Our vision:  Our vision Uniquely placed to enhance the value of your travellers’ time Our vision: “to deliver the most valuable travel time in the UK travel market” Two key components to achieving this... Delivering valuable time:  Delivering valuable time Time efficiency Higher speeds Higher frequency Increased reliability and punctuality + Time enrichment Innovations in customer experience = Most valuable travel time Time efficiency:  Time efficiency Higher speeds shorter journey times Higher frequency more trains, more seats 14,000 daily seats between London - Birmingham Increased reliability and punctuality Both Virgin franchises now achieving target 90% punctuality Time is (company) money :  Time is (company) money Major company travelling extensively North West - London Average value of £40 per hour per employee, a productivity return of more than £459,000 is gained from train travel, but only £121,000 from air for the same journeys Employees travelling by train had a total of 11,482 hours to work, while airborne colleagues enjoyed only 3,027 hours Direct into heart of city where travellers need to be Higher employee satisfaction Less non paid hours incurred by employees as they complete their work before they get home. Traveller win, employer win! Time is (company) money :  Time is (company) money Leading law firm client based in London and Manchester Fee earners @£200 ph can earn up to £800 travelling by train. New significant revenue stream vs. previous non billable time Maximise use of flexible rail pricing using single fares range priced by time of day, advance purchase to fully open. Travellers encouraged to buy advance First Class from £28-£134 single with no hidden extras; no taxes, no fuel surcharges Heightened awareness and usage of the rail fares range is evidenced by increased volumes of passengers with lower yields. Just 4% of Virgin Trains customers buy First Open return fares Research results:  Research results Initial results suggest that a passenger on a return train journey between London and Manchester can be £500 better off than by driving, after taking account of earning opportunities during the journey More passengers on Virgin West Coast choose to work than on any other train service 76% of customers travelling between 1 - 3 hours on West Coast services say they work for most of their journey Time enrichment:  Time enrichment Listening to customers Travellers Travel bookers Travel Managers, Buyers Keep innovating to meet changing customer needs Innovations in customer experience:  Innovations in customer experience The truly mobile office Power points, space to work, quiet zones GSM enhancements Wifi onboard as well as stations The right food at the right time Hearty breakfast 3 course dinner in the evening Pre and post journey World Class stations, lounge access Providing most valuable travel time:  Providing most valuable travel time Deliver time efficiency again and again Listen to customers Keep innovating Put it at the heart of everything we do The ultimate value:  The ultimate value So the train stacks up Increased productivity Reduced total journey costs Positive impact on the bottom line Increased traveller satisfaction But what really matters? Our environmental responsibility:  Our environmental responsibility How concerned are you about environmental issues in general/climate change Source: May 2005 ONS Omnibus. Department of Transport. Base number = 1,204 The train makes sense for us all:  The train makes sense for us all Increasing trend to produce corporate environmental policies Acknowledging Corporate Social Responsibility What’s good for the business and good for the world Travelling by train is eco friendly Trains are 19 times more carbon efficient than planes but road transport is responsible for 22% of UK’s greenhouse gas emissions Trains produce 1/10 of carbon dioxide emissions of short-haul aircraft per passenger carried Source: Green Party & Environment Agency Thank you:  Thank you The Return of the Train... The role of the car:  The role of the car Robert Kingdom Head of Marketing and Business Development, Masterlease sponsored by The joy of the open road…:  The joy of the open road… Some figures…:  Some figures… Road traffic grown by 81% Car traffic up by 85% Light van traffic more than doubled Car occupancy rates falling Rapid increases in CO2 emissions from road transport 1980 - 1990 But…:  But… Car Walk Bicycle/ Motor cycle Local Bus Rail / tube Other Source: Dept for Transport But…:  But… 1994 Car, van Bus, coach Rail Walk Other 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Source: Office for National Statistics Can’t live without them…:  Can’t live without them… Managing the risks Financial Operational Duty of care Legal Reputational Environmental Summary:  Summary Car essential part of corporate travel arrangements and benefits packages Balanced use of other transport means Be aware of, and manage, the associated risks The ‘green’ factor Slide69:  sponsored by The Great Debates:  The Great Debates Travel, Security and Risk MICE Compliance sponsored by sponsored by sponsored by

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